On-site Repair Specialist - Lansing, United States - Biosource Recruiting

Description

Job Title:
Field Service Technician


Location:
Lansing, Michigan


Salary:
$65-75K plus bonus

Job Summary of the Field Service Technician:

We are seeking a Field Service Technician who is skilled at independently assembling, commissioning, inspecting, repairing, and troubleshooting systems both domestically and internationally.

The ideal candidate should thrive on direct customer interactions, possess excellent technical report writing skills, and contribute to product improvement recommendations for the Product Development Group.

Qualifications of the Field Service Technician:
At least 5 years of experience in a Field Service role with decision-making responsibility
Electronics or Electrical certificate or degree
Ability to travel 70% of the time (domestic and international)
Proficiency in writing trip reports, return material authorizations, test reports, and corrective action reports
Highly preferred knowledge of PLCs
Ability to read, understand, and troubleshoot systems using electrical schematics
Proficiency in Microsoft Word, Excel, and PowerPoint in a Windows environment
Clean driving record
No fear of heights
Experience with PLCs, VFDs, data acquisition, wiring, power equipment, and industrial electricity required. Siemens, ABB, and TMEiC platform(s) experience highly preferred
Must currently hold or be able to obtain a valid passport for international travel

Responsibilities of the Field Service Technician:
Frequent communication and collaboration with customers, vendors, and contractors
Schedule and coordinate the participation of relevant parties for equipment installation, start-up, and commissioning
Ensure timely response to customer inquiries internally
Troubleshoot PLCs, VFDs, and other automated equipment on-site and remotely
Repair equipment both under warranty and outside of warranty at customer facilities
Perform routine inspections of existing system installations
Oversee pre-commissioning activities in mechanical, electrical, instrumentation, and automation disciplines
Travel to customer sites for final commissioning and equipment demonstrations
Clear and sign-off on mechanical, electrical, instrumentation, and automation punch list items per project requirements
Participate in project and construction meetings as necessary
Provide technical training to end-user operators and maintenance personnel
Respond to technical issues on-site, analyze and resolve faults, and provide ongoing technical support
Independently coordinate site visits and travel arrangements
Offer direct technical support to customers, contractors, sales, and engineering for testing and field service activities


Salary:
$65, $75,000.00