- Customer Service: Answer or return all calls promptly with the highest level of customer service.
- Appointments: Schedule appointments and conduct in-person visits as needed.
- Resident Relations: Listen to resident requests, concerns, and comments, and refer them as appropriate. Develop relationships with residents to understand their needs and aspirations and build trust.
- Maintenance Requests: Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service.
- Property Tours: Greet prospective tenants and show the property and its features according to established procedures.
- Application Processing: Process applications for approval and follow up with applicants. Pre-qualify prospects according to company procedures and housing requirements.
- Service Inspections: Conduct service inspections with the Service Management team to ensure apartments are in move-in condition.
- Community Engagement: Facilitate and attend community engagement activities with residents, as directed by the Community Manager.
- Rental Payments: Manage the rental payment process.
- Lease Administration: Prepare recertifications and lease renewals, and enter data into the tracking system.
- Contribute to the cleanliness and curb appeal of the community on a continuous basis.
- Conduct market surveys and shop competitive communities.
- General clerical duties: photocopying, faxing, mailing, and filing; sign for and distribute packages.
- Track and ensure timely delivery of resident notices.
- Coordinate and maintain records for staff office, phones, parking, and office keys.
- Code and process invoices and research discrepancies as needed.
- Excellent customer service, verbal, and written communication (English language) skills.
- Ability to type at least 35 wpm.
- Demonstrated ability to learn and operate office systems including telephone, copier, and computer systems.
- Proficiency with Microsoft Office including Word, Excel, and MS Outlook.
- High school graduate or GED equivalent.
- 1+ year of customer service experience in Property/Hotel/Retail or Sales.
- Experience and proficiency with Microsoft Office.
- Familiarity with industry software such as Yardi is a plus.
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Resident Service Specialist
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Hunt WashingtonBrief Overview · The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assistin ...
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Resident Service Specialist
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Hunt WashingtonA Brief Overview · The Resident Services Specialist plays a vital role in providing assistance and coordinating all requests from residents with the property management team. This position is also responsible for maintaining the overall appearance of the community, assisting in m ...
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Leasing Specialist
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Assistant Community Manager
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Clinical Lead, Nurse Practitioner
20 hours ago
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Humphrey Management ColumbiaJob Description: · We are seeking a highly organized Certification Specialist to join our team at Monarch Mills. · The ideal candidate will possess excellent communication skills, attention to detail, and the ability to prioritize multiple tasks. · Assist applicants with income c ...
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Partnership Pain Management in Columbia, SC
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PLC Programmer
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Resident Specialist - Washington - MMP Staffing

Description
Job Description
MMP Staffing is seeking a dedicated and experienced Resident Specialist to provide superior customer service to residents, guests, and team members at the property site.
This role involves showing and leasing apartments, assisting in the moving process, and providing administrative support to the Community and/or Services Maintenance Manager for various property-related tasks. Experience in Section 8 housing and LIHTC is preferred.
Essential Functions:
Other Responsibilities:
Knowledge, Skills, and Abilities:
Education & Experience:
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Resident Service Specialist
Hunt- Washington
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Resident Service Specialist
Hunt- Washington
-
Resident Engagement Specialist, Education
Full time AHC Inc- Arlington
-
Resident Engagement Specialist, Social Services
Full time AHC Inc- Arlington
-
PT Weekends Seasonal Hypothermia Resident Service Specialist
Part time New Hope Housing Inc- Falls Church
-
Leasing Specialist
Full time Residential One LLC- Washington
-
Assistant Community Manager
Edgewood Management- Washington
-
Clinical Lead, Nurse Practitioner
Full time Unity Health Care.- Washington
-
Career, Education, and Housing Specialist
Full time Latin American Youth Center- Washington
-
Site Compliance Specialist
Humphrey Management- Columbia
-
Assistant Community Manager
Jubilee Housing- Washington DC
-
Partnership Pain Management in Columbia, SC
Enterprisemed- Columbia
-
Recertification Specialist
Full time Atlantic Pacific Management- Washington
-
PLC Programmer
Entegee- Washington DC
-
Full-Time Youth Engagement Specialist
Full time Sasha Bruce Youthwork Inc- Washington
-
Operations Specialist
Atlantic Housing Foundation- Columbia
-
Communications Specialist, Federal Contracting
IMSolutions, LLC- Washington DC
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Supervisory Public Affairs Specialist
Full time Mayor's Office of Talent and Appointments (MOTA)- Washington
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CI Specialist
Full time Global Dimensions- Columbia
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PT Youth Engagement Specialist
Part time Sasha Bruce Youthwork Inc- Washington