- Seek opportunities to partner with clients and subject matter experts to determine product needs
- Solicit sales and client success feedback to prioritize work efforts
- Ask questions to help further the design of enhancements and help the work group arrive at decisions to allow product development to move forward
- Complete mockups and business requirement documents
- Champion highly regarded development opportunities through the product lifecycle, including promoting benefits to clients and internal staff
- Seek questions and challenges from and answer questions for the business, and support the business needs going forward through technical use of the apogee iQ system
- Promote and support services business enhancements and changes
- Deliver innovative and thoughtful training and support of the new products
- Promote and upsell, including making referrals to sales team, related to additional services and software modules
- Manage referrals to SMEs when needed to further support successful client implementation
- Assist in the design, coordination and delivery of webinars, training, client communications and other client-facing collateral
- 3+ years of project management experience
- Software experience in agile software development
- Wireframe design experience
- Attention to detail and thoughtful analysis on design complications and future issue aversion
- Analytical and problem-solving skills
- Passion for making a difference for both clients an internal staff
- Software technical writing experience
- Strong communication skills (oral and written)
- Strong desire to understand and meet evolving client needs
-
Product Management Specialist
1 week ago
Rochdale Overland Park, United StatesCompany Description: · Rochdale is an industry leader providing customized strategy and risk management services in the financial industry.Our industry consulting expertise and cutting-edge software, apogee iQ, is helping industry players navigate the complex and ever-changing r ...
-
PPC Manager or Specialist
3 weeks ago
Morgan Hunter Companies Overland Park, United StatesJob Description · Join Our Team: PPC Maestro Wanted We have an Entry-level-ish opening AND an opening for a PPC Manager. · Are you a PPC Professional or Manager with a passion for digital marketing wizardry? We're on the lookout for an exceptional individual to take charge of ...
-
Product Management Specialist
2 weeks ago
Rochdale Overland Park, United StatesCompany Description: · Rochdale is an industry leader providing customized strategy and risk management services in the financial industry. Our industry consulting expertise and cutting-edge software, apogee iQ, is helping industry players navigate the complex and ever-changing ...
-
Cleveland University - Kansas City Overland Park, United StatesOUR UNIVERSITY Cleveland University-Kansas City is a private, non-profit university that has been in existence for over a hundred years and is committed to educating and developing leaders in health promotion. Through our programs and services, we pr Enrollment, Specialist, Manag ...
-
Assistant Department Manager
2 weeks ago
Floor & Decor Holdings, Inc. Overland Park, United StatesThis position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements. Department Manager, Installation ...
-
NOC Specialist
2 weeks ago
Camtel Overland Park, KS, United StatesPosition Purpose/Summary · Fastwyre Broadband is committed to providing the highest quality of service to the communities, customers, and employees we serve. We are looking for a Network Operations Specialist to join our Network Operations Center (NOC) and be part of the Network ...
-
Associate Private Wealth Advisor
2 weeks ago
Great Plains Trust Company Overland Park, United StatesOverview · The Associate Private Wealth Advisor position at Great Plains Trust Company is the ideal role for an individual looking to join an ensemble team of wealth management specialists. Our firm allows Associate Private Wealth Advisors to work along side experienced Wealth Ad ...
-
Certified Peer Support Specialist
2 weeks ago
Physicians Dialysis Overland Park, United StatesPOSITION SUMMARY · The Peer Support Specialist is responsible for assisting and supporting the Facility Director and all treatment programs staff, in coordinating and providing the day-to-day operational needs of the facility and its patients. Peer Support Specialists are respon ...
-
Sr Specialist, Payroll
3 weeks ago
T-Mobile Overland Park, United StatesBe unstoppable with us · T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is a ...
-
child life specialist
3 weeks ago
Children's Mercy Hospital Overland Park, KS, United StatesThanks for your interest in Children's Mercy · Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve ...
-
Full Time Commodity Accounting Specialist
1 week ago
The Andersons, Inc. Overland Park, United States Full timeFor assistance on how to apply, please click here · Job Description: · Submit an application to join our team as a Commodity Accounting Specialist and help us Feed and Fuel the World within the Agricultural Industry · Are you passionate about playing a vital role in the seaml ...
-
Front Office Specialist
3 weeks ago
Morgan Hunter Overland Park, United StatesAre you looking for a new opportunity with an exciting company? As a Front Office Specialist, you will be the welcoming face of our client's organization, responsible for providing exceptional customer service and administrative support. From greeting visitors and answering phone ...
-
Store Construction
1 week ago
Anderson Merchandisers, L.L.C. Overland Park, United StatesWE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you · Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also ...
-
Business Development Specialist
1 week ago
Bell & Associates, Inc. Overland Park, United StatesBusiness Development Specialist · $80-100k/year · Overland Park, KS · The Business Development Specialist gathers and analyzes internal and external market data to develop actionable insights supporting firm business development goals. Business development goals include acquisiti ...
-
Sourcing Specialist
3 weeks ago
Yoh, A Day & Zimmermann Company Overland Park, United StatesSourcing Specialist (Technology) · Contract-to-Hire (6 Months) · Location: Overland Park, KS · Work Schedule: Hybrid - 3 days on-site/2 days remote · 3-5 years of experience; Plays an integral role in managing and controlling Technology spend through strategic sourcing, suppl ...
-
Marketing Specialist
2 weeks ago
NextGen | GTA: A Kelly Telecom Company Overland Park, United StatesLooking for a Marketing Specialist to work on-site Overland Park, KS · No C2C or third-party applicants · Local candidates Only · What you will be doing as a Marketing Specialist: · Directs and oversees an organization's marketing policies, objectives, and initiatives. · Conducts ...
-
Client Operations Specialist
2 weeks ago
Optiv Overland Park, United StatesSupport assigned Client Managers / Client Directors by proactively monitoring existing renewal business with a timely generation of quotes, validation of service contracts, auditing, and management of all aspects of the renewable pipeline using Sales Operations Specialist, Operat ...
-
Investment Manager
2 weeks ago
Creative Planning Overland Park, United StatesJOB SUMMARY · Creative Planning's · Investment Manager · works under the Director of Trading & Investments as well as their assigned Senior Investment Manager. The Investment Manager's primary function is to supervise accounts for their wealth management team. They are respons ...
-
Senior Claims Specialist II
3 weeks ago
W. R. Berkley Overland Park, United StatesMust be capable of working under limited supervision and working with a remote manager. In this role, the claims professional investigates, evaluates, negotiates, and resolves litigated and non-litigated property damage, personal and advertising inju Claims Specialist, Claims, Sp ...
-
Investment Manager
3 weeks ago
Creative Planning Overland Park, United StatesJOB SUMMARY · Creative Plannings Investment Manager works under the Director of Trading & Investments as well as their assigned Senior Investment Manager. The Investment Managers primary function is to supervise accounts for their wealth management team. They are responsible for ...
Product Management Specialist - Overland Park, United States - Rochdale
2 weeks ago
Description
Company Description:
Rochdale is an industry leader providing customized strategy and risk management services in the financial industry. Our industry consulting expertise and cutting-edge software, apogee iQ, is helping industry players navigate the complex and ever-changing risks present in today's marketplace. Built with modern features and functions coupled with intelligent module integration, apogee iQ is customized to specifically address the needs of the credit union industry. With this unique, integrated approach to software and services, Rochdale transforms risk and compliance burdens into a competitive advantage.
Our Culture:
Rochdale believes that its people are the foundation of success. Our objective is to recruit and retain exceptional people who do exceptional work. Our values serve as the cornerstone for creating a culture of engagement and inclusion. A culture that values different perspectives and the uniqueness of every person. We value those with a passion to serve, selflessness, the courage to speak up, that celebrate others, exhibit a thirst for knowledge and innovation, and exhibit the type of behaviors others can rely on.
On most days, working at Rochdale feels more like going to work with a big family. We are here to do a great job and have a good time while doing it We value a good sense of humor, desire to innovate, and a "we're-in-this-together" attitude. And while we're driven to do great work, we also value work/life balance. We are passionate about this work, but we are also passionate about each other. We believe the relationships we build with clients are only as strong as those we maintain with each other. Finally, innovation is a core value as new ideas are not only welcome, but expected, from everyone.
Job Description:
This role encompasses a need from Rochdale and apogee iQ to continue to evolve and advance our software and services offerings and client engagement experience. Accomplishing this is paramount to our continued success and will require someone with the ability to consume and retain large amounts of information, prioritize multiple efforts, and communicate effectively internally and externally.
A successful person in this position will have not only experience with product management, software design, and technical training, but a passion to show up every day to make a difference for both clients and internal staff. The ability to work with clients and staff to help design, mockup and detail business requirements of future software features is paramount.
Through the experience of designing and supporting the software, you will become a true expert of the software, which will allow you to assist with internal and external needs as they arise. Additionally, you will be responsible for coordinating the outward communication of new software features, including webinars, emails, intra-system messages, help documents, FAQs, and other guides.
You will be responsible for the following:
Product management:
Maintain product expertise:
Provide client onboarding and first 30-day support to software modules:
Support internal and external communications:
Qualifications:
Rochdale is committed to providing a dynamic and supportive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional development.