Toll Ops Customer Care Specialist - Dallas
1 month ago

Job summary
The Toll Operations Customer Care Specialist is responsible for customer care activities related to the tolling operations. The role involves administering TEXpress Lane Cares / Customer Back Office systems, processing customer credit inquiries and providing administrative support for the website and email account.Responsibilities
- Manage and facilitate the processing and updating of tickets within the customer care systems.
- Facilitate research and analysis needed to ensure an accurate and timely response to customer inquiries.
Job description
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