IT User Support Service Desk Support Tech - Hyde Park
1 week ago
Job Summary
Thejobthispositionprovidessecond-tiersupporttoretovseruserissuesrelatedtohardware,sitelicensing,softwareandnetworking.Supportscustomersthroughtheinstallationofbasicapplicationsandcomputerperipherals.Withmoderatedirectionfromothers.deploysavarietyofdevicestocustomers,includingsitecomputers,talbetsmobilephones,andprintercopiers.ThispositionprovidescriticalITandoperationalsupportfortheInstituteForClimateAndSustainableGrowth(ICSG)throughtheSocialSciencesComputingServices(SSCS)OperationssupportTeam.The rolesupportsICSG'sinterdisciplinaryresearchandeccommunicationmissionbyassistingfaculty,staf,andresearcherswithtechnologyonboarding,equipmentmanagement,user support,andITsecuritycompliance.WorkingcloselywithSSCSSleadershipandCentralIT,the positionensureseffectivecoordinationofsystsemsservicesandreourcesthatenabletheInstitutessclimateandsustainabilityinitiatives.
Job description
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