- Responds to telephone, written, and in-person inquiries and initiates steps to assist regarding issues relating to content or interpretation of benefits, policies and procedures.
- Provides timely and accurate resolution of inquiries and issues regarding benefits, services and policies.
- Supports and promotes State Sponsored Programs through participation in community events.
- Represents State Sponsored Programs in community collaborations.
- Supports member access to care through home visits, processing of reports, and distribution of collateral materials.
- Performs new member orientations.
- Provides superior quality outcomes by taking ownership of issues to ensure timely resolution or follow-up.
- Provides superior, professional, and courteous service to customers.
- Comprehends the various cultural and linguistic needs of the Medicaid and SCHIP population, knowledge of the various health and social services available in the assigned region with a special emphasis on services offered by community based organizations, ability to work professionally with the company's associates, community-based organizations, providers and plan members.
- Requires HS Diploma and a minimum of 1 year of customer service experience, or any combination of education and experience that would provide an equivalent background.
- Understanding of the basic principles of managed care and the concepts of publicly financed health insurance such as Medicaid and SCHIP programs is preferred.
- A Community Health Worker Certificate must be obtained in the first 6 months of employment in certain business units.
-
Prisma Health Columbia, United States Full timeInspire health. Serve with compassion. Be the difference. · Job Summary · Provides screening, assessment, planning, problem resolution, resource management, counseling, and crisis intervention as they relate to the health care and discharge planning needs of the patient/family in ...
-
Case Manager/Social Worker
1 month ago
Lutheran Family and Children's Services of MO Columbia, United States Paid WorkJOIN THE LFCS TEAM · Come join the LFCS Team and work for one of the largest and most well respected non-profit organizations in the state of Missouri · We take pride in our 150 year history and our mission of empowering children and families to overcome challenges today so they ...
-
Case Worker, Bilingual
6 days ago
Catholic Charities Of The Archidiocese Of Washington Washington, United StatesORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and ...
-
Counselor/Case Worker-Bilingual
1 week ago
Carlos Rosario International School Washington, United StatesAre you a good listener, passionate about counseling, and excited to accompany adult students navigate life's pressures and stressors? Do you enjoy helping students achieve their goals? Are you interested in working with diverse populations and providing trauma-informed care? If ...
-
Medical Case Manager I
5 days ago
CorVel Corporation Columbia, United States Full timeCorVel Corporation is hiring a full time caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the Jefferson City/ Columbia, MO area. *Must live in or around Jefferson City/ Columbia, MO area* · Work from home, and on the ro ...
-
Case Manager Extender
12 hours ago
McLeod Health South Carolina, United States Part timeEssential Job Responsibilities/Expectations · 1. Job responsibilities include those listed in competency document. · 2. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excel ...
-
Travel Registered Nurse
4 days ago
Focus Staff Columbia, United States Full timeWe currently have a client in Charleston, SC looking for a Registered Nurse RN Case ManagerFocus Staff is seeking a traveling RN Case Manager for our client in Charleston, SC . · Contract Assignment – 13 Weeks (Temporary) · Shift: 5x8 Days · Rewards: (RN Case Manager Benefits) · ...
-
Social Worker II
3 days ago
McLeod Health South Carolina, United States Full timeEssential Job Responsibilities/Expectations · 1. Job responsibilities include those listed in competencies document · 2. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Exce ...
-
Night Warehouse Associate
3 weeks ago
Southern Glazer's Wine & Spirits Columbia, United States Full timeOverview · The Warehouse Worker is responsible for completing shipments by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area; driving truck or van to and from vendors; completing preventive maintenance requirements on tr ...
-
Staff Attorney II
5 days ago
Kentucky Personnel Cabinet Columbia, United StatesAdvertisement Closes 4/20/2024 (8:00 PM EDT Staff Attorney II Pay Grade17 Salary $4, - $6, Monthly Employment Type EXECUTIVE BRANCH | FULL TIME INELIGIBLE FOR OVERTIME PAY | 18A | HR/WK Hiring Agency Justice & Public Safety Cabinet | Department of Public Advocacy Location 111 Jam ...
-
Social Worker for Student Wellness
5 days ago
Howard Community College Columbia, United States Full timePosition Information Position Title Social Worker for Student Wellness FLSA FT/PT Full Time Hours Per Week Work Schedule M-F Grade General Responsibilities The Social Worker for Student Wellness will promote and improve the health and wellbeing of students by educating them on th ...
-
All Star Healthcare Solutions North Carolina, United StatesAwesome Geriatric Medicine opportunity near Raleigh, North Carolina with a very reputable facility Job ID# 57883 · Details: · BC Family or Internal Medicine · Fellowship-trained Geriatric Physician · Mon- Fri, 8 am- 5 pm · Full range of Primary Care for ages 60 and older · A mu ...
-
Social Service Worker I
1 day ago
Kentucky Personnel Cabinet Columbia, United StatesAdvertisement Closes 6/19/2024 (8:00 PM EDT) req61619 Social Service Worker I Pay Grade14 Salary $55, Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | HR/WK Hiring Agency Justice & Public Safety Cabinet | Department of Juvenile Justice Loc ...
-
case manager
1 week ago
University of Missouri Columbia, United States Full timeCASE MANAGER - BLOOD AND MARROW TRANSPLANT & CELLULAR THERAPY PROGRAM Job · :Social Work/Care Coordination Primary Location · :Columbia Schedule · :Full-time Shift · :Day Job Unposting Date · :Ongoing Description Location: Columbia, Missouri · Shift: Monday - Frid ...
-
Nurse Practitioner/Ortho Now, Florence
1 week ago
McLeod Health South Carolina, United States Full timeQualifications/Training: · Minimum of a master's degree as a Nurse Practitioner required. · Licenses/Certifications/Registrations: · A valid SC RN License as Advanced Practice Registered Nurse (APRN) verified by the LLR. · Certification as a Nurse Practitioner by approved accredi ...
-
Environmental Health Safety Specialist
3 weeks ago
Columbus McKinnon North Carolina, United StatesPosition: Environmental, Health & Safety (EHS) Specialist · Location: Wadesboro, NC · Position Overview: The EHS Specialist coordinates environmental, health and safety activities including training, inspections; maintains records, permits and emergency plans; makes recommendatio ...
-
Clinical Risk Manager
2 weeks ago
The Jacobson Group South Carolina, United StatesJob Description: · The Clinical Risk Manager is tasked with providing a wide array of risk management and loss control services to members of Palmetto Healthcare Liability Insurance Program (PHLIP) and Palmetto Healthcare Trust (PHT), aiming to mitigate risks associated with work ...
-
Family Services Specialist II
1 week ago
Commonwealth of Virginia Caroline County, United StatesHiring Range: $44,383.00 to $53,000.00 · Full Time or Part Time: Full Time · Title Description- This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving th ...
-
Behavioral Care Program Therapist II, FT, Day
3 weeks ago
Prisma Health Columbia, United States Full timeInspire health. Serve with compassion. Be the difference. · Job Summary · Provides direct and indirect counseling services to patients and their families using individual, group, and family therapy. Provides bio-psychosocial assessments, risk assessments, treatment planning and ...
-
Home Care Service Coordinator
12 hours ago
Addus HomeCare Columbia, United States Full timeRequisition #: 6184 · Location: Columbia, TN 38401 · Category: Clerical/Administrative Support · Service Line: Personal Care Services · To apply via text, text 6184 to · Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geogr ...
Community Health Care Case Worker - Columbia, United States - Elevance Health
Description
Job Description
:Community Health Care Case Worker
Location: Community based in Columbia, MO
The Community Health Care Case Worker is responsible for serving as the initial and main point of Field contact between the Company and current and potential members.
How you will make an impact:
Minimum Requirements:
Preferred Skills, Capabilities, and Experiences:
Job Level:
Non-Management Non-ExemptWorkshift:
Job Family:
CUS > Care RepsPlease be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
