Operations Logistics Manager - Newark, United States - Talenthub Workforce

    Talenthub Workforce
    Talenthub Workforce Newark, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Job description

    Global media company located in Newark NJ is seeking an experienced candidate to join their team. This is a contract job onsite in Newark NJ

    This role is responsible for delivering process optimization solutions primarily within Customer Care.

    Pay: $88.00 per hour

    Schedule: Monday-Friday 9am-5pm

    What we are looking for:

    The ideal candidate is a passionate 'teacher' of Lean & Six Sigma (LSS) leadership, has proven ability to positively influence a culture of continuous process improvement (CPI), and most importantly, has a proven track record of successfully implementing sustainable improvements that realize measurable business value. You have the ability to quickly diagnose and prioritize areas requiring LSS focus and apply Kaizens to bring rapid change.

    Key Expectations

    • Identify the highest value CPI projects, coordinate project teams, and drive completion of projects.
    • Execute CI programs by applying LSS tools such as DMAIC, Gemba, Kaizen, A3 thinking, Control Charts, Value Stream Mapping, 5S, Root Cause Analysis, Error Proofing, Visual Management, Poke-Yoke, and others.
    • Develop reporting and tracking mechanisms for CPI progress and opportunity identification.
    • Build strong internal partnerships with functional leaders to facilitate project identification and selection process.
    • Be the objective consultant for best practices in all functions, and motivate and instill a culture of CPI.
    • Responsible for disseminating LSS leadership (including facilitating Lean workshops), developing and coaching CPI concepts and change management capabilities, and cultivating a CPI

    Basic Qualifications

    • Minimum 5+ years of documented world-class LSS experience and 'hands on' track record of implementing successful process improvements, including proven application of tools stated above
    • LSS Black Belt Accreditation with a documented CI portfolio
    • Practical experience in developing and teaching LSS principles through White/Yellow/Green Belt training
    • Strong negotiation, influence, collaboration, team facilitation, and influencing skills
    • Strong written and verbal skills
    • Proven track record of making data driven decisions
    • Ability to effectively communicate and present with both executive management and frontline personnel
    • Ability to deal with ambiguity and constant change
    • Passionate about people and customers. You believe that a service can only be as good as its customers believe it to be.

    Preferred Qualifications

    • LSS Master Black Belt Accreditation
    • Advanced analytical and statistics experience
    • Experience working in a Customer Service / Customer Experience organization.
    • E-commerce or digital media experience

    (#HP123)

    Company DescriptionTalenthub Workforce is a full service, women-owned, temporary and permanent placement staffing service that is committed to recruit the most exceptional talent.

    Company Description

    Talenthub Workforce is a full service, women-owned, temporary and permanent placement staffing service that is committed to recruit the most exceptional talent.