IT Desktop Support - Nashville, United States - ClientSolv

Description

Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

Job Description

We are seeking an IT Desktop Support Technician (jr level) for a 10-month contract (with the option to extend into a multi-year contract) in Nashville, TN. This role will be in the office/onsite MondayFriday between 8:30 am-5:00 pm.

• Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution.
• Installs a variety of desktop computer hardware and software and provides technical and customer support for these products.
• Provides customer support to both on-site and remote users.
• Analyzes users' system problems and provides solutions.
• Works with teams of analysts, programmers, and users in application development environments.
• Tests and may write the technical documentation prepared for software or hardware installation.

Qualifications

• Primary skill set comprises Microsoft Office Suite and Microsoft, Novell and Unix operating systems.
• Secondary skill set comprises other office automation tools and the ability to identify and correct hardware malfunctions.
• Requires a minimum of 1year of current experience in this job class with excellent interpersonal and communication skills, both written and oral.

Additional Information

This 10-month contract (with the option to extend into a multi-year contract) will be located onsite in Nashville, TN. This role will work Monday-Friday between 8:30 am-5:00 pm.