- Responsible for the deployment of work and resources to maintain safe and reliable operation of the gas distribution system.
- Leads & directs personnel to ensure the efforts of all employees align with the corporate strategies.
- Accountable and responsible for maintaining compliance with CFR part 192 and company policies and procedures.
- Leads emergency response and incident command coordination from the resource perspective.
- Leads safety sensitive department responsible for first line of defense response where critical corporate risks are present.
- Responsible for the coordination of matching workforce and controlling workload between the Call Center, Field Operations and Resource Management.
- Constructs staffing models to optimize supply and demand requirements for field resources.
- Collaborates with the Forecasting department to recommend staffing enhancements to Field Operations.
- Conducts monthly operational review process including variance explanation and corrective action plans.
- Conduct weekly and monthly planning sessions with Field Operations leaders.
- Analyzes and interprets key operating metrics to create opportunities for improvement.
- Identifies and analyzes opportunities to increase productivity, quality, customer satisfaction and/or safety performance while driving cost out of the business.
- Develops and implements new processes and procedures resulting from "lessons learned" meetings and "root cause" analysis.
- Recommends mitigation strategies for key operating risk.
- Presents key performance metrics and operational results to key leaders on at least a monthly basis.
- Leads and coordinates incident support calls with leaders across all Southern Company Gas.
- Key approver of regulatory data and results on a monthly (or as needed) basis.
- Responsible to assist with the data preparation for regulatory rate case proceedings.
- Key liaison between Field Operations, Legal and Corporate Security across all Southern Company Gas.
- Manages staff selection and performance development through coaching and training opportunities.
- Collaborates with operating personnel, Forecasting, and Scheduling to execute on monthly/weekly plans in accordance with performance standards and achieving the annual work plan.
- Collaborates with peers and intra-company departments to ensure appropriate performance of service providers and best practices sharing.
- Understands the relationship with field resources including rules and regulations associated with bargaining agreements.
- Balances external stakeholder (customer, regulatory agency, permitting jurisdiction, etc.) needs with company goals and objectives to reach a favorable resolution to stakeholder issues and/or concerns.
- Develops individual development plans to ensure talent pool growth for scheduling and logistics.
- Works with business units outside of Resource Management to attract talent into the department on a permanent and rotational basis.
- Presents company results and key initiatives to groups outside of Southern Company Gas and leads committees for groups like AGA and SGA.
- Interacts with executives and other key company leaders on a regular basis.
- Manages work assignments to meet budget targets for Resource Management as well as a key contributor and influencer for the Field Operations global budget target.
- Ensures the development and execution of annual work plans.
- Establishes, monitors and drives work goals that are consistent with the departments and corporation's overall strategy.
- Drives results through performance management of staff including setting goals and expectations, evaluating results, and taking corrective action as needed.
- Reinforces roles and responsibilities of resources engaged in the execution of work.
- Exceed all tariff requirements put forth by each state's regulatory commission and agreed to by Southern Company Gas.
- Responsible for the hiring, terminating, and developing growth of employees in the department.
- Manages a large team of resources responsible for a broad range of activities ranging from safety sensitive critical activities to planning and dispatching numerous varied work types.
- Valid Driver's License
- BA/BS Degree in Business or equivalent work experience
- MBA
- 7+ years of experience in utility operating environment in the energy industry.
- 3+ years of Supervisor and/or Managerial level experience managing team.
- Thorough knowledge of field operational practices, Microsoft Office Application Proficiency, Organizational Skills, Process Improvement Experience, Multi-Tasking, Verbal/Written Communication Skills, Leadership and Facilitation Skills, Analytical and Problem-Solving Skills, Decision-Making Skills
- Project management or Operations background
-
Provider Operations Dir
2 weeks ago
Elevance Health Atlanta, United States Full timeJob Description · : Location: · Elevance Health supports a hybrid workplace model (virtual and office) with PulsePoint sites used for collaboration, community, and connection, with the minimum in-office commitment being 1-3 days in an office per week. · Candidates must reside ...
-
Partner Relationship Manager
2 weeks ago
Aston Carter Atlanta, United StatesPartner Relationship Manager paying $40-42/hour · Permanently remote but must work EST hours · Description: · Will work on different programs and program initiatives · Setting up new tooling · Workflow mapping with partner mgmt teams · A lot of work on how to improve partner team ...
-
Partner Relationship Manager
2 weeks ago
Aston Carter Atlanta, United StatesPartner Relationship Manager paying $40-42/hour · Permanently remote but must work EST hours · Description · Will work on different programs and program initiatives · Setting up new tooling · Workflow mapping with partner mgmt teams · A lot of work on how to improve partner ...
-
Manager Finance
3 days ago
Home Depot Atlanta, United StatesPosition Purpose: · The Cost Finance team is a project-based analytics group that supports our Merchandising business partners. In this position, the Manager of Finance will be responsible for overseeing financial analytics and managing multiple projects. The Manager of Finance ...
-
Manager of Finance, Global FP&A
3 days ago
Home Depot Atlanta, United StatesPosition Purpose: · In this position, the Manager of Finance - Global FP&A will have two core responsibilities: Support the Global FP&A team through process improvement and tool creation and m aintain consolidated G&A reporting including forecasting, actuals/variance review, pla ...
-
Building Industry Sales Representative
4 weeks ago
National Shelter Products Inc Atlanta, United StatesJob Description · Job DescriptionFor your application to be considered, you must complete the 5-7 minute survey found at this link: . Copy and paste the link into your search bar to complete the survey. · If you are visionary big picture thinker who tends to develop strong infor ...
-
Business Development Manager
4 weeks ago
National Shelter Products Inc Atlanta, United StatesJob Description · Job DescriptionBuilding Industry Business Development Manager · SURVEY COMPLETION REQUIRED (go to... , take the 7-10 min. survey, and we will be in contact with you within 1-3 days.) · If you are visionary big picture thinker who tends to develop strong informed ...
-
Senior Financial Planning and Analysis Analyst
9 hours ago
Randstad Atlanta, United Statesjob summary: · Randstad Finance & Accounting (Tatum) has a great opportunity for an experienced and highly-talented Senior FP&A Analyst, available with a healthcare client in Atlanta · location: Atlanta, Georgia · job type: Permanent · salary: $100, ,000 · per year · work hours ...
-
ERP Project Manager
3 weeks ago
QAD Atlanta, United StatesCompany Description · QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. · We are a virtual first company an ...
-
Senior project manager Atlanta ga ref
9 hours ago
ESR Healthcare Atlanta, United StatesSr project manager Atlanta ga ref · Experience level: Associate Experience required: 8 Years Education level: Bachelors degree Job function: Project Management Industry: Logistics and Supply Chain Pay rate : $70 per hour Total position: 1 Relocation assistance: No · This role i ...
-
Associate Director
1 day ago
Emory Healthcare/Emory University Atlanta, United States**Discover Your Career at Emory University** · Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence ...
-
Associate Director
9 hours ago
Emory Healthcare/Emory University Atlanta, United States**Discover Your Career at Emory University** · Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence ...
-
Senior Product Management Analyst
3 days ago
comScore Atlanta, United StatesComscore · Senior Product Management Analyst · Atlanta , · Georgia · Apply Now · Comscore Movies has an immediate opening for a Senior Product Management Analyst to join our Hollywood Software Exhibition Products team, working with our valued client base, which includes some ...
-
ServiceNow Technical Advisor
2 weeks ago
Delta Air Lines, Inc. Atlanta, United StatesHow you'll help us Keep Climbing (overview & key responsibilities) · Responsible for technical leadership across the ServiceNow Platform which may include: · * Application Architecture · * Technical Infrastructure · * Development Practices · * Discovery and Service Mapping Practi ...
-
Internal Communications Manager
3 weeks ago
Jobs for Humanity Atlanta, United StatesCompany Description · Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: FIS Global · Job Description · Position Type : · Full time · Type Of Hire : · Exp ...
-
District Manager Atlanta Area
5 days ago
Burger King Atlanta, United StatesJob Description · Job DescriptionDescription:We are seeking an experienced and motivated District Manager to join our Atlanta team · This is a Full-time exempt position, employee must be available on nights and weekends. Must have a valid drivers license and insurance, personal ...
-
Coordinator, Behavioral Health Care
11 hours ago
Kaiser Permanente Atlanta, United States: Job Summary: · Responsible for carrying out discharge planning activities and medical necessity reviews on all behavioral health, alcohol & drug, and dual diagnosis members admitted for inpatient treatment, partial hospital programs and external outpatient services utilizing e ...
-
Coordinator, Behavioral Health Care
2 weeks ago
Kaiser Permanente Atlanta, United States: Job Summary: · Responsible for carrying out discharge planning activities and medical necessity reviews on all behavioral health, alcohol & drug, and dual diagnosis members admitted for inpatient treatment, partial hospital programs and external outpatient services utilizing e ...
-
VP, Lottery Systems Operations.500027
2 weeks ago
Scientific Games Alpharetta, United StatesJob Description · Operations Mgmt (Non-Mfg Ops): Responsible for overseeing product and/or service operations functions in a non-manufacturing environment for a company site(s). Leads site efforts to develop and improve non-manufacturing operations through efficient and effectiv ...
-
Custom Support Manager
9 hours ago
The Ladders Alpharetta, United StatesCustom Support Manager · This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office. · Who We Are: · Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We he ...
Mgr, Resource Mgmt - Atlanta, United States - Southern Company
Description
Job DescriptionRESOURCE MANAGEMENT MANAGER
The purpose of this position is to oversee and manage the work distributed to field resources that supports the Southern Company Gas mission of safe and reliable operation of the gas distribution system. This role works collaboratively with Field Operations Regional Directors and other Business Functional Unit leaders to execute on all operational objectives. This role includes the development and monitoring of performance objectives that drive efficient and effective operating results for the Scheduling and Logistics disciplines for Field Operations (above and below ground), System Operations, Construction Operations and Meter Reading. This is an operational leadership role that requires the day-to-day management of the business to ensure compliance with all rules and regulations and maintain and improve reliability, safety, and customer service. This position is accountable and responsible for delivering on performance and financial results impacting across multiple LDCs in multiple jurisdictions. This person is accountable and responsible for delivering on performance and financial results, meeting regulatory guidelines, developing, and maintaining a competent workforce, executing on emergency response, and ensuring company image is maintained in the communities Southern Company Gas serves. This position also assesses the technology platforms used to manage work and resources and develops the business rules for same.
JOB RESPONSIBILITIES & ACCOUNTABILITIES BY COMPETENCY
Functional Expertise:
Education, Certifications/Licenses:
Required:
Required:
Required:
The incumbent works in an office environment with occasional trips to the field, travel to all the gas companies within Southern Company Gas as well as industry conferences & collaboration with other gas companies.
About Us
Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
About the Team
Atlanta Gas Light
