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    Customer Service Representative - Flint, United States - Shively Diversified Management Services

    Shively Diversified Management Services
    Shively Diversified Management Services Flint, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some knowledge of purchasing or inventory management.

    Responsibilities:

    • Create and track sales orders, purchase orders, and invoices
    • Maintain a high level of professionalism with customers, demonstrating excellent customer service
    • Ensure orders are input accurately and follow up on missing information and open orders
    • Control and manage incoming and outgoing documents
    • Respond to customer questions with accurate and relevant information promptly

    Requirements:

    • A high school diploma or equivalent is preferred
    • 1-3 years of experience in customer service required
    • Able to complete assigned tasks working with little to no supervision
    • Good written and oral communication skills and excellent organizational skills
    • Experience using Microsoft Excel and Word
    • Good interpersonal and leadership skills
    • Ability to sit for long periods
    • Knowledge of purchasing or inventory management is desirable
    • Comply with all safety guidelines to ensure a safe work environment
    • Successfully pass the required pre-employment background check and drug screen
    Company DescriptionShively Diversified Management Services is a woman-owned diverse supplier that provides industrial supplies and employment services for medical, engineering, and manufacturing industries. Shively Bros. provides full-service integrated programs to the automotive industry. Our companies work collaboratively to serve our customers by improving their operational efficiencies. Each of our companies plays a unique role, contributing its own specialty and expertise to deliver a broad spectrum of high-quality products and solutions designed to increase our customer's bottom line.

    Company Description

    Shively Diversified Management Services is a woman-owned diverse supplier that provides industrial supplies and employment services for medical, engineering, and manufacturing industries. Shively Bros. provides full-service integrated programs to the automotive industry. Our companies work collaboratively to serve our customers by improving their operational efficiencies. Each of our companies plays a unique role, contributing its own specialty and expertise to deliver a broad spectrum of high-quality products and solutions designed to increase our customer's bottom line.
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