Digital Product Owner - Los Angeles Metropolitan Area
2 hours ago
Job description
Compensation & Location
- Location:
Onsite in Torrance, CA - Pay Range:
$65.00 – $72.00 per hour (based on experience and internal equity) - Schedule:
Full-time, contract; long-term multi-year opportunity - Work Type:
100% Onsite - Benefits:
Health, Vision, Dental, Life Insurance, 401k, Continuing and on-demand education
You must be willing to work onsite in Torrance, CA (LA COUNTY)
Sponsorship is available for this role
ONLY W2 – NO CORP to CORP – NO 3rd Parties
Position Summary
The
Digital Product Owner
will lead end-to-end delivery of digital initiatives across Salesforce, web, and mobile platforms for a Fortune 500 automotive finance and insurance provider. This role demands exceptional communication skills, hands-on involvement in UAT and backlog management, and the ability to collaborate across business, UX, marketing, and engineering teams to deliver seamless customer experiences.
Key Responsibilities
- Serve as a
subject matter expert
for Salesforce and mobile app environments. - Lead Agile ceremonies including sprint planning, demos, retrospectives, and backlog grooming.
- Write
clear user stories and acceptance criteria
aligned with business requirements. - Manage UAT: design test scripts, execute test cases, triage defects, and track results.
- Collaborate with CX, business, and IT teams to deliver and test new features.
- Support field operations, training, and change management across customer and dealer channels.
- Lead initiatives and develop proposals, business cases, and budget approvals for leadership.
- Oversee SLAs, deployments, platform releases, vendor relationships, and incident management.
- Report progress, dependencies, and key performance metrics to leadership and stakeholders.
Required Skills & Experience
- Bachelor's degree (BA/BS) in Business, Computer Science, or related field.
- 8 years of
product management or product owner experience
with digital customer-facing products. - 8 years of
leadership experience
managing cross-functional teams (business/IT, onshore/offshore). - Hands-on
Salesforce
experience is required (Sales, Service, or Marketing Cloud). - Strong experience with
UAT planning and execution
(must have at least 8 years of experience with UAT). - Excellent
written and verbal communication skills, with a focus on stakeholder engagement. - Experience in
Agile methodologies
, backlog management, and sprint planning.
Desired Skills
- Agile certification
(Product Owner or Scrum Master – SAFe preferred). - Salesforce certification
or ability to achieve Salesforce Admin certification within one year. - Payments or financial services industry
experience. - Mobile app product experience
(preferred). - 1–2 years of
roadmap and business planning
experience. - Familiarity with
procurement processes
(RFI/RFP). - Stable work history with large enterprise organizations.
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