- Recommending or performing complex actions to correct problems using remote diagnostic, remediation technology and tools or at user locations to install, modify, or make repairs to computer hardware and/or software.
- Supervising and supporting major computer system and laptop deployments, and similar projects.
- Controlling coordination with affected end user departments while mentoring other technical support staff and/or student workers
- Testing and evaluating specified software packages, proposed hardware and software to determine efficiency, reliability, and compatibility with existing computer systems, peripherals, and the network.
- Responding in a timely fashion to client inquiries and escalated issues concerning operation of client-owned assets
- Maintaining the highest level of customer service as set forth by the general competencies.
- Providing updates, status, and completion information to management regarding all assigned incidents, requests, and projects
- Providing regular updates to tickets within the work queue with frequency depending on priority level.
- Escalating all high priority or sensitive customer requests/concerns to the Technical Director, or when appropriate, the CIO.
- Coordinating activities with the Help Desk and Desktop Support, Network Services, Enterprise Application Services, and other team members.
- Properly delegating appropriate work to student technicians based on need and workload.
- Contributing to development of yearly learning plan and complete plan as instructed by supervisor.
- Providing consultative support to management and end users directly related to general business operations, software systems, technical assistance, and training to system users.
- Producing relevant documentation surrounding operational processes and process improvement.
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Tech Support Specialist
3 weeks ago
IMS People Demorest, United StatesJob Description · Job DescriptionTitle: Tech Support Specialist · Location: Demorest, GA · Rate: $18.88/Hour · Description · Technical Support Specialist · Description of Job Duties · As a Technical Support Specialist, you will work to support the technology presence at the insti ...
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Tech Support Specialist II
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Tech Providers Demorest, United StatesJob Title: Tech Support Specialist II · Duration: 6+ month Possibilities of extension · Location: Demorest GA 30535 [Onsite] · Description of Job Duties · Job Requirements · Associate degree or equivalent from two-year college or technical school; or three to five years related e ...
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Tech Support Specialist II
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Ampcus Demorest, United States: · Deploy new computers to customers. Also evaluate, refurbish, and redeploy computers.Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking issues. Independently resolves hardware break-fix issues, network connectivity and application rel ...
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Mission Support Specialist
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Citizenship and Immigration Services Camp Springs, United StatesSummary · This position is located in Refugee, Asylum and International Operations, Mission Operations Division, Resource Management Branch, Travel Section. · As a Mission Support Specialist (Travel) you will work with challenging issues in a large customer base to address the ...
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System Support and Asset Specialist
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The One 23 Group Camp Springs, United StatesJob Description · Job DescriptionDescription:At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabi ...
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Support Specialist
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All Native Group Camp Springs, United StatesSummary: · **Essential Functions** · - Act as a supplement to the existing USCIS Service Desk to provide Tier I/II troubleshooting for issues that arise as part of M365 O&M · - Proficient with M365 Admin Portal, PowerShell, user administration, AD integration, identity sync proce ...
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Physical Therapist
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Carestaff Partners Demorest, United States TempCareStaff Partners is seeking a Physical Therapist (PT) for a critical travel or local contract position with a Outpatient Rehab in Demorest, GASpecialty: PT - Physical Therapist · Setting: Outpatient Rehab · Patient Population: Adult and Geriatric · Start Date: 06/03/2024 · ...
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Administrative Support Specialist
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Wiseman Funeral Home Camp Springs, United States" · Company Description · we suggest you enter details here · Role Description · This is a full-time on-site role as an Administrative Support Specialist at Wiseman Funeral Home located in Camp Springs, MD. The Administrative Support Specialist will be responsible for providing a ...
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Community Support Specialist
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Buffalo Trace Area Development District Maysville, United States Full timeCLASS TITLE: Community Support Specialist · Under the general supervision of the Aging Director of the Buffalo Trace ADD, is responsible for providing citizens with a trusted place for gaining information and assistance related to services and supports for individuals of all age ...
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Marketing Specialist
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GeorgiaGov Clarkesville, United StatesPOSITION: Marketing Specialist, Part Time · LOCATION: Clarkesville Campus · May 2024-December 2024 · **TEMPORARY POSITION WILL END IN DECEMBER 2024** · Description: · The Marketing Specialist is responsible for coordinating marketing and planning efforts in support of the c ...
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Leasing Compliance Specialist
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JES Holdings Clarkesville, United States Full time RegularCompany - Fairway Management Inc, a subsidiary of JES Holdings, LLC · Title - Travel Leasing Compliance Specialist - 100% Overnight Travel throughout the year · Location - Georgia region (GA, SC, FL) · Fairway Management, Inc. (FWM) is a property management firm responsible for t ...
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Sales Support Specialist
1 month ago
Staffing Resources Oakwood, United States Full timeSales /Support - SalesTaking orders over the phone from customers and sales reps · Processing purchase orders for vendor pickups · Understanding the operations and the business flow · Must learn the products and how they work in the field in order to upsell and educate the custom ...
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Health Connect America Gainesville, United States FreelanceJob Description · Job DescriptionJoin a team that can truly make an impact on the lives of others · At Georgia HOPE, an HCA Company, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates, while providing meaningf ...
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Board Certified Behavior Analyst
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Soliant Cornelia, United StatesMinimum 1+ years Behavior Specialist experience required. · Details: · Position Type: Part Time · Caseload: Assisting District Behavior Team · Pay range: $41 - 48/hr. · Responsibilities: · Conduct comprehensive functional behavior assessments (FBA) to identify the underlying caus ...
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System Support and Asset Specialist
3 weeks ago
The One 23 Group Inc. Camp Springs, United States: · At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering ...
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General Maintenance Tech III
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Holiday Inn Club Vacations Clarkesville, United StatesJob Description · Job DescriptionGreat Career Opportunity With Amazing Benefits · Benefits After 90 Days: · 401k Retirement, Insurance · Paid Time Off · Tuition Assistance · ClubGo Membership(Free Vacations) · Rooms Discounts Worldwide & Much More. · At Holiday Inn Club Va ...
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General Dentist for Cornelia GA
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Blue Jay Dental, LLC Cornelia, United StatesAbout the job General Dentist for Cornelia GA · Dentist Headhunter has a client with a need for a general dentist to start immediately in Cornelia GA. · Dentist Job Description · Exceptional dentist opportunity at a thriving established practice · Dentist Office Hours · Full tim ...
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Supply Chain Manager, PP&L
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Johnson & Johnson Cornelia, United StatesJob Description · Ethicon, part of the Johnson & Johnson family of companies is recruiting for a Supply Chain Manager, for our Cornelia Georgia location. · At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world w ...
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Supply Chain Manager, PP&L
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J&J Family of Companies Cornelia, United StatesSupply Chain Manager, PP&L W · Description · Ethicon, part of the Johnson & Johnson family of companies is recruiting for a Supply Chain Manager, for our Cornelia Georgia location. · At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation e ...
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Veterinarian
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Cornelia Veterinary Hospital Cornelia, United StatesAbout This Location · Cornelia Veterinary Hospital is a full-service veterinary medical facility located in the beautiful town of Cornelia, GA. Cornelia is close to a lot of great outdoor activities while still allowing easy access to Atlanta and Greenville, SC. With two additio ...
Tech Support Specialist - Demorest, United States - NESCO Inc
Description
of Job DutiesAs a Technical Support Specialist, you will work to support the technology presence at the institution to recommend or perform complex or remedial actions to correct problems using remote diagnostic and remediation technology and tools, or at user locations. You will guide and supervise other technical support staff and/or student workers. You will provide consultative support to department managers and end users directly related to the general business operations, software systems, including technical assistance and training to system users.