Project Management Director - Houston, United States - Service Corporation International

Description

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Provides project management expertise in order to plan, organize, control and deliver multiple projects. Provides change management expertise in order to ensure sustainable adoption for each project. Plans and manages multiple company-wide projects including development of project scope, goals, change impact plans, work plans, cost/benefit analysis of proposals, estimation of budgets, timelines, deliverables, implementation strategies, and resources required for successful and timely completion of projects.

JOB RESPONSIBILITIES

• Lead, manage, and develop the PMO team members
• Develop standardized processes, tools, methodologies and presentation templates including project timetables, progress/milestone reports, financial reports, resource, issues and benefits tracking
• Stay abreast of emerging trends in the Change Management (CM) and Project Management (PM) space including but not limited to key issues, tools, and efficiencies in PM and CM approaches.
• Stay abreast of emerging trends in technology development approaches in order to effectively ensure Project Management resources are experienced and skilled to support.
• Serve as a resource to others in the company by coaching, mentoring, and guiding others within the organization who seek to improve their project or change management skills for smaller projects that may not fall under the control of the PMO
• Communicate effectively with all levels of the organization, external vendors, consultants, and other organizations
• Maintain regular contact with PMO sponsors and coordinate program efforts with other key stakeholders (e.g., IT, HR, etc.)
• Identify potential project risks and implement appropriate courses of action to address project slippage and develop strategies to mitigate future risks
• Escalate critical issues for appropriate and timely resolution as needed
• Facilitate the process of building a business case for key projects which includes assessment of options, timeline, cost, benefits, risk and recommendation prior to project approval
• Provide guidance and leadership to Project and Change Managers as they define the scope, risks, potential issues, change strategies, and resources for their projects
• Help establish ongoing governance and ensure a post stabilization transition plan is in place at the end of each project
• Develop business insights based on analysis of results and communicate key findings to various members of management to facilitate data-driven decision-making
• Prepare and deliver presentations and provide regular communication to key stakeholders, senior management, and project sponsors on projects' scope, deliverables, status, budget (projected and actual), and revenue (forecast and actual)
• Develop measurement processes/methods for assessing progress towards goals and project outcomes
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Manage the PMO department budget
• Provide assistance and insight into process design and business solutions when appropriate
• This description is not an all-inclusive list of the essential functions or duties related to this job.

• Bachelor's degree in Accounting, Finance, Business or related field and/or equivalent education

• Ten (10) years of project management experience
• Eight (8) years of change management experience
• Eight (8) years of experience managing large and complex teams
• Ten (10) years of supervisory experience

• Expertise in management and demonstrated program, project, and change management experience in a variety of settings and organizational types
• Working knowledge of executive level engagement and functional management expertise
• Identify and facilitate proactive issue and conflict resolution to allow the organization to move forward
• Organizing material and information to optimize efficiency
• Expertise in communicating objectives, delegating responsibility and monitoring performance
• Excellent written and oral communication and presentation skills
• Use of change management framework and effective execution within a program or project
• Experience as a leader and/or member of multi-functional, multi-department project team to provide direction in the development, management and implementation of company initiatives
• Experience in working closely with Project Managers, Facilitators, and Scribes to support all aspects of project management
• Ability to effectively manage PMO budget. Negotiates time commitments and resources for project teams. Deploys project resources
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Excellent critical thinking and problem solving skills
• Diplomacy and influence skills, conflict management skills
• Successful track record in implementing processes to provide transparency on all PMO related programs/projects/work streams
• Experience in effectively communicating project expectations to team members and stakeholders in a timely and clear fashion
• Experienced in developing plans, bringing together information on projects, resources, timescales, monitoring, and controls
• Able to manage day-to-day operational and tactical aspects of PMO
• Setup processes for regular reviews, accountability, and proper management of programs/projects
• Continuously assess performance, research and develop new capabilities, and systematically apply learning and knowledge to the projects
• Experience in establishing industry standard process and techniques for scoping/requirements gathering, project management and quality assurance for programs/projects
• Experience in managing and developing staff

• Work indoors during all seasons and weather conditions
• Some local and/or multiple location traveling may be required
• Comply with Corporate dress code policy

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

• Working beyond "standard" hours as the need arises