Community Resource Specialist - Lafayette, LA, US
1 day ago
Job description
Wraparound Community Resource Specialist
Summary
The Wraparound Community Resource Specialist supports the Wraparound agency by identifying, tracking, and maintaining an updated inventory of community resources and services. This role ensures that Wraparound Facilitators and other agency staff have timely access to information connections that strengthen the support network for the youth and families. The Wraparound Community Resource Specialist reports to the Program Director.
Position Type
Full-time/Non-Exempt
Essential Functions
- Participate in community-based activities that increase the community's awareness of the wraparound program.
- Maintain an up-to-date community resources directory and database.
- Monitor and follow up on referrals to ensure successful linkage to the appropriate services.
- Collaborate with internal staff to address service provider needs and service gaps.
- Create and maintain a referral database.
- Document all contacts, referrals, and services in accordance with agency policies and procedures.
- Identify, develop, and maintain partnerships with community agencies, schools, healthcare providers, housing agencies, employment agencies, faith-based organizations, and other local resources.
- Attend Families in Need of Services (FINS) court dates to obtain new referrals.
- Facilitate provider presentations/visits to monthly staff meetings.
- Act as a liaison between the community and the wraparound agency.
- Provide provider updates to staff during monthly staff meetings.
- Collaborate with the Wraparound Program Director to establish and maintain a quarterly provider meeting.
- Maintain confidentiality as it pertains to all aspects of clients' care, staff, and VOASCLA.
Competencies
- Strong understanding of The Wraparound Model
- Good decision-making skills.
- High standards of ethical practice, integrity, and confidentiality
- Proficient verbal and written communication & professionalism
- Family and youth engagement
- Partnerships with stakeholders and community members.
Supervisory Responsibility
- N/A
Required Education and Experience
- High School Diploma or equivalent.
Other Requirements
- Maintain a valid Louisiana driver's license
Physical Demands
While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate. Must be able to participate in extensive driving and travel. Must be able to work a flexible schedule, including some nights and weekends.
Other Duties
- Knowledge and experience in community-based services and support in the service area.
- Experience working with youth and families in a community-based setting.
- Comfortable with computers and experience in Microsoft Office programs.
- Possess an understanding of wraparound principles and implementation.
- Participate in training and development activities as required.
- Perform other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.
Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
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