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Encore Orlando, United StatesPosition Overview *$1500 Sign on Bonus (Restrictions apply) · $1500 Sign On Bonus (New FT External OR PTC/PTR TS to FT Internal Technical Specialist) & Relocation Assistance (New FT External OR PTC/PTR TS to FT Internal Technical Specialist) to new market. *Incentives Applicable ...
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Encore - PSAV Presentation Services Orlando, United States$1500 Sign On Bonus (New FT External OR PTC/ PTR TS to FT Internal Technical Specialist) & Relocation Assistance (New FT External OR PTC/ PTR TS to FT Internal Technical Specialist) to new market. - Incentives Applicable to US candidates, and US posi Audio, Technical, Specialist, ...
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Field Service Engineer
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Universal Orlando Orlando, United StatesJob Description & Requirements · // FOR DATA ORGANIZATION // · Below code block contains - Job Description & Apply/Refer & Share · Job Description & Requirements · JOB SUMMARY: · Responsible for performing preventative, diagnostic, and corrective maintenance of all audio, vi ...
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Universal Orlando Orlando, United StatesJOB SUMMARY: Responsible for 1st and 2nd shift attraction recovery, performing preventative, diagnostic, and corrective maintenance of all audio and visual equipment; provides technical support in the day-to-day park operation of large computer controlled audio/visual, electronic ...
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Universal Orlando Orlando, United StatesJOB SUMMARY: Responsible for attraction recovery, performing preventative, diagnostic, and corrective maintenance of all audio and visual equipment; provides technical support in the day-to-day park operation of large computer controlled audio/visual, electronic messaging, projec ...
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Event Power Distribution Technician
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Encore Lake Buena Vista, United States Part timePosition Overview · The Power Distribution Technician is responsible for electrical set and strikes for Encore and outside production companies. This position works closely with the Encore Exhibit Coordinators, Supervisors, Encore Sales staff and Banquet Managers. The PD Technici ...
Event Sr. Technical Lead Audio Visual - Orlando, United States - Encore
Description
Position Overview
The Sr. Technical Lead, Htl & Br is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
Customer Service
• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/client relationship.
Training/Staff Development
• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Event Supervision
• Performs advanced work (pre/during/post event) with operations team members.
• Supervises and directs other technicians during an event.
Equipment Maintenance
• Assists team with proper security, storage, transportation, and maintenance of equipment.
• Performs inventory and forecasting of equipment needs.
Job Qualifications
• Bachelor's Degree is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• Technical level 200 Certified. New Encore team members must be certified by their location within 30 days.
• Internal Candidates must show completion of 50% of hands-on skill verification for appropriate core discipline (Audio, Lighting, Projection, Video)
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Strong customer, client and coworker interface experience and abilities.
•A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Instills Trust
• Safety Conscious
Drive Results
• Action Oriented
See The Big Picture
• Tech Savvy
Value People
• Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ).
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.