Night Auditor - Dearborn, MI
Only for registered members Dearborn, MI, United States
1 week ago
Job summary
The Front Desk Night Audit Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs requests necessary service transactions and tasks. Position Responsibilities include welcoming guests with friendly greeting and smile , handling reservation requests check guests in/out handle guest accounting and cashier functions make change and monitor reservations review and report rate availability using the front desk computer system update and monitor room status promote future sales perform daily cash count prepare bank deposit review of audit packages complete reporting for daily occupancy/revenue weekly inn operations expenditures ledger update corporate memorandum/operations manuals communicate with Inn Management GSRs as needed about problems requests concerns regarding guests or rooms work with housekeeping to communicate checkouts stay-overs sleepers skips rooms cleaned rooms in need of maintenance cross train in all front desk shifts other departments hotel train new hires front desk functions assist coordinating special events holiday gatherings bus tours on site etc Other duties assigned.Responsibilities
- Welcome guests with friendly greeting and smile.
- Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
Job description
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