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    • Guitar Technician - Wallburg - Guitar Center

    Guitar Center
    Guitar Center Wallburg

    1 month ago

    Guitar Center background
    Description

    Job Description:

    Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

    We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

    As a Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments, assist in maintenance of specific store inventory, and continually build and increase the business through great customer experience and quality work.

    Your success will be defined by:

    • Customer Focus: Understands customer service principles, provides an excellent customer experience, and connects with customers in a meaningful way.
    • Initiative: Identifies opportunities & issues, follows through on work activities, learns quickly, and takes positive action without being requested to do so.
    • Selling: Works through GC certification program to gain a base understanding of products and sales techniques.
    • Training: Effectively trains learners and communicates information and techniques so that they are retained.

    Key Responsibilities:

    • Interact with customers to ensure a positive customer experience.
    • Service customer-owned instruments with a high level of craftsmanship.
    • Maintain store owned gear, as requested.
    • Complete warranty repair work.
    • Additional duties as assigned.

    Guitar Center offers:

    • Gig leave for employees who are musicians.
    • Robust benefits and perks, including Medical, Dental, Vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

    We are an Equal Opportunity Employer and provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.

    Requirements:

    • Skilled understanding of repairing guitars.

    Preferred Qualifications:

    • Foundational product knowledge on Guitar Center products.

    Estimated Salary Range: $40,000 - $60,000 per year, depending on location and experience.

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