Patient Experience Concierge - Nashville
4 weeks ago

Job summary
We are looking for an enthusiastic Patient Experience Concierge to help us reach our goals. Unlock your potentialWelcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions
Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
Perform lobby rounding to ensure patients are kept aware of their wait time expectations
Job description
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