Program Manager Delivery - Hamtramck, United States - WirelessCar, Inc.

Description

Delivery & Product Development Detroit, USA Temporarily Remote **Program Manager**

**Join our ride and feel the freedom, adventure and wind in your hair You will be a part of a great team that develop and operate digital services for cars and make a difference for future mobility.?**

**WirelessCar**

Major trends like electrification, car & ride sharing and autonomous drive are all based on flawless connectivity. This is what we do. Our mission is to bring the automotive industry into the connected society, enable the realization of these trends and contribute to a better, more sustainable and safer world to make a real difference in peoples lives.

We are driving the development of connected car services together with an increasing list of customer brands like Volkswagen, Mercedes, Volvo Cars, Jaguar Land Rover, and Subaru and others. With our unique leading position, long automotive experience, increasing demand and highly attractive global offer, and more than 8M+ connected vehicles live in 100+ markets across all major regions of the world we are in a very good position to realize our mission but we need to grow fast.

Regionally, we are accountable for our customer deliveries in the Americas which include development, delivery and operation of the complete customer and platform offering for both one-time and run-time. Organizationally, there is in very close cooperation with our Delivery & Product Management function, essentially our factory.

As we are growing, we are looking for a seasoned veteran of the connected vehicle space as a Customer Program Manager within the Region Americas. This role will be critical in the expansion of WirelessCar in the Americas and the staffing to deliver to commitments.

**Role mission & context**

The Program Manager is responsible and accountable for the complete delivery and quality of the full life cycle for a specific multi-million-dollar customer program, aligning the program objectives with WirelessCar's objectives, vision and mission. You will head the respective program Core Team and ensure that the program works according to our Spirit and following our SAFe-based Way of Working. The Program Manager role relates to and in SAFe.

The Program Manager will be part of the Americas Regional team and report to the Director of WirelessCar, Americas, as well as a member of the global Delivery Management Team and heading the respective Program Core team.

**Key responsibilities**

Fulfilment of committed deliveries and agreed SLA

Overall quality and performance of the solution and deliveries

Develop and communicate program visions and roadmaps

Is Information Owner/Processing Manager and required to clarify the purpose of processing any personal data in a GDPR/CCPA or other regulatory perspective

Be the sponsor for all program epics within assigned customer program

Responsible for defining scope of deliveries together with the customer

Responsible for new development, roll-out and enhancement projects

Establish and maintain strong relationship with customer stakeholders

Develop and lead the customer program core team

Accountable for the total cost in dialogue with the account manager

Onboarding of resources to support the above

Jointly responsible for actively developing the customer business in close cooperation with the Key Account Manager

Act as final "normal" escalation point for operational issues for the customer

Accountable for Run-time and one-time cost for the program

**Wanted profile**

The Program Manager needs to have the ability to work under demanding and changing conditions. As a person you are innovative with a strong delivery focus and a business oriented attitude. You enjoy teamwork, contribute with team spirit and you like taking responsibility. You also have a strong interest in developing your personnel and building effective teams.

**Required competencies**

10+ years experience in the connected vehicle space

A university degree in engineering or computer science or similar knowledge obtained in other ways

Documented leadership competence

Experience from software engineering and agile development

Experience from service operation and process development

A global and agile mindset with strong customer focus

Ability to inspire, develop and motivate individuals and teams

Have capacity to execute against set targets and a can do attitude

Ability to establish and maintain good relations with your internal and external partners

Customer business knowledge - build, develop, and grow any business relationships

Good planning skills

Fluent in English - both written and spoken

Experience from the automotive industry and especially from automotive connectivity will be regarded as very positive.

**In return we offer**You get an opportunity to work with highly skilled colleagues in an exciting, global environment which provides a big opportunity to develop both professionally and personally. You will work in close collaboration with your customers and deliver cutting edge solutions and services which drive profitability and growth objectives based on connected services.

At WirelessCar we are actively working to establish work groups that will take maximum advantage of the strength inherent in diversity in knowledge, experience, age, gender and nationality.

**Travel**

An occasional amount of travel can be expected both domestically and internationally. Estimate 10-15%

**Location:**

Detroit, Michigan, USA

**For further information about the position, please contact:**

Greg Geiselhart, Director of the Americas,

Department Delivery & Product Development Role Program Manager Locations Detroit, USA Remote status Temporarily Remote