Service Coordinator - Madison

Only for registered members Madison, United States

2 weeks ago

Default job background
$23.76 - $28.61 (USD)
+ Service Coordinator

Location:
Madison,
The Service Coordinator is responsible for organizing scheduling and tracking service calls and technician assignments to ensure timely efficient and high-quality service delivery.

,
  • Scheduling & Dispatching :
• Schedule and dispatch technicians based on priority location skill set

,
  • Work Order Management
• Open monitor close service tickets in the CRM/ERP system e.g. NetSuite.
,+ This role acts as the communication hub between customers field technicians internal departments ensuring accurate documentation prioritization of service orders customer satisfaction.

,+ Serves as primary point of contact for incoming service requests. Provides customers with status updates ETAs post-service follow-ups.+
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