Sr Implementation Consultant - Atlanta, United States - Altera Digital Health Inc. United States

Description

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the SunriseTM, Paragon, Altera TouchWorks, Altera Opal, STARTM, HealthQuestTM and dbMotionTM solutions.

At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.

A new age in healthcare technology has just begun.

OverviewThe Implementation Consultant's role is to provide software education, implementation, and workflow consulting services to Altera's clients pursuant to a contracted project.

The IC follows a structured workplan that reflects Altera's methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera's products and solutions.

Job responsibilities include promoting a strong tone at the top that enhances the Company's positive compliance culture.

Serve as a champion of the Compliance Program to ensure compliance with all applicable laws and regulations, adherence to the Code of Conduct and Compliance Program requirements, policies, and procedures.

Help foster Team Members' understanding the importance of compliance and maintain the Company's Open Door Policy in which Team Members understand their responsibilities and feel comfortable raising concerns without fear of retaliation.

PLEASE NOTE:
This is not a Project Manager position.
This is a remote role in the US.ResponsibilitiesIndependently executes all tasks related to a contracted project role, within a specific domain, functional or specialty area, both remotely and at client sitesFacilitates process of defining expectations by asking key questions that help clients to discover their needs; facilitates management of expectations throughout the project life cycleBuilds trust by communicating effectively with clients about issues and concerns; Develops and presents recommendations that address key client objectivesParticipates in strategic planning engagements with ownership of specified deliverables as directed by the engagement leadPerforms all project workplan tasks for assigned role in accordance with contracted project scopePerforms system configuration tasks and provides system configuration consultation to clientsProvides workflow consultation and guidance in line with Altera's recommendations to clientsIdentifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation projectProvides activation supportProvides information, advice, guidance, and updates throughout the engagement life cycle to mitigate riskContributes to scoping of less complex engagements for the purpose of obtaining signed agreementIdentifies add-on consulting service opportunities in working with new and existing clientsProduces reports and/or documents as required for internal or external customersProvides feedback to appropriate internal organizational groups on software and methodology improvementsDocuments problem resolution to make them available for future reference by other ConsultantsQualificationsAcademic and

Professional Qualifications:
Bachelor's degree or equivalent/years of experience required

Experience:
Required: 4+ years' experience supporting General Financials in a healthcare settingRequired: 2+ years implementations, consulting, or information technology experience (preferably in healthcare)

Preferred:
Experience with Altera Paragon EHRStrong written, oral, and presentation skills for audience appropriate delivery (i.e. executive, clinician, project team levels)

Strong consultative guidance and direction on change initiativesAbility to contribute to complex, workflow reengineering projects and/or management process projects, including outstanding analytical and communication skillsAbility to create and communicate value propositions with sales, clients, and delivery teamsSelf-starter and follow-up with clientsFlexibility and comfort with ambiguityActively solicit feedback to improveConsulting knowledge to prepare deliverables and communicate effectivelyTravel Requirements:
Up to 80% travel may be required

Working Arrangements:

Standard work week or as defined by assignment requirementsPrimarily works remotely or in a standard office environmentMay require after-hours, on-call support and/or holidaysOur company complies with all local/state regulations in regard to displaying salary ranges.

If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role.

Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Salary Range$67,817-$80,000 USDAltera is an Equal Opportunity/Affirmative Action Employer.

We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

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