Field Service Engineer - Baltimore, United States - latitude

Description

• Pay: 90k-115k
• Work from home Monday and Friday
• Work on the road traveling Tuesday, Wednesday and Thursday to different areas in (New Jersey, Pennsylvania, New York, and Connecticut.
• Must have CTS or CTS-I certification
• 10+ years of experience required
• Implementation and Integration experience required

• Meeting with Event Coordinators to discuss audio, lighting, and video requirements.
• Altering venue arrangements according to layout diagrams.
• Directly oversee a team of Field Engineers, Sr. Field Engineers, and Integration Managers within the region.
• Drop-ins at installation sites within the region
• Ensure communication with larger project teams is effective and timely
• Communicate daily technical and site-specific information to the PMO team in a comprehensive, thorough, and detailed manner.
• Daily interaction with clients and job sites to document customer requirements and job site conditions.
• Ensure the posting of all post installation documentation, including red lined drawings, network information, updated programming, DSP or other device configurations, MAC addresses, etc. back to Project Management.
• Be capable of working effectively and efficiently with support from other members of the engineering team.
• Maintain complete and accurate project documentation and records.
• Communicate effectively with internal staff, client representatives, and subcontractors.
• Be responsible for successfully completing assignments on time and communicate effectively to the project team if the timeline is in jeopardy.
• Conform to company technical standards and practices. Correctly interpret multiple formats of technical specifications, schematic drawings, and architectural diagrams.
• Other responsibilities as assigned.

Leadership and Supervisory Responsibilities:

• Monitor and approve weekly time reports
• Review and approve expense submissions
• Review and approve vacation / PTO / Sick time off requests
• Developing and executing training plans, with input from the Director of Field Resource Management
• Bi-Weekly 1:1 meeting with team members

Skills and Abilities:

• Perform the installation, replacement and/or configuration of integrated system components, networked Video Conferencing Codecs, networked A/V Control Systems and networked Audio DSP Devices
• Test and commission the final installation of entire system prior to Client handover including proper installation, set-up, calibration and operation of DSP-based audiovisual components and networked AV control systems
• Daily communication with the PMO of project status including immediate communication of any issues which may impact successful, timely completion of project

Education and Experience:

• 10+ years' experience in the AV field with leadership experience.
• Bachelor's degree in sound engineering or a similar field.
• In-depth knowledge of sound, video, and lighting equipment.
• AVIXA CTS certification with Advanced CTS-I certification desirable
• Willingness to pursue and attend additional training related to performance of job.
• Proficiency in video network infrastructure commissioning and support processes
• Knowledge of video and audio-conferencing service standards
• Knowledge of audiovisual, videoconferencing and IT products and applications
• Experience with Crestron, Extron and AMX control systems