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Operational Excellence : -
Collaboration : -
Automation and Efficiency : -
Incident Management : - A minimum of 10 years of experience, including at least 3 years in the SRE or DevOps field, with a proven track record of progressively increasing responsibilities and leadership roles.
- Demonstrated ability to think strategically and develop a vision for site reliability engineering aligned with the organization's business objectives.
- Strong leadership and people management skills, including experience leading and developing high-performing teams.
- Strong experience and understanding of software engineering, scripting, build/deployment pipelines, Infrastructure as Code, and SLA/SLO/SLIs.
- Strong understanding of cloud computing platforms (Azure required, Google Cloud a plus), including lift-and-shift environments (VMs, etc.) and cloud-native setups (AKS, serverless, etc.).
- Strong understanding and experience in automation tools and programming/scripting/descriptive languages (e.g., C#, PowerShell, Python, Bash, Terraform, JavaScript) to develop and implement automated system reliability and performance solutions.
- Strong understanding of observability, monitoring, and alerting tools (e.g., Azure AppInsights, Data Dog, Splunk, etc.) and the ability to design and implement effective monitoring strategies.
- Technical leadership skills, including technical collaboration/communication, problem-solving, and project management, are needed to lead the SRE team in delivering its objectives.
- Preference may be given to candidates with relevant certifications demonstrating cloud and reliability engineering expertise.
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Director, Site Reliability Engineering
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Director, Site Reliability Engineering
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Bright Horizons Newton, MA, United StatesThe Director of Site Reliability Engineering (SRE) will play a pivotal role in ensuring the seamless and reliable operation of consumer and customer-facing digital infrastructure across our lines of business. This leadership position involves overseeing a team of skilled SRE prof ...
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Site Reliability Engineering Director - Newton, MA, United States - Bright Horizons
Description
The Director of Site Reliability Engineering (SRE) will play a pivotal role in ensuring the seamless and reliable operation of consumer and customer-facing digital infrastructure across our lines of business.
This leadership position involves overseeing a team of skilled SRE professionals and collaborating closely with cross-functional teams to enhance complex systems and applications' performance, scalability, and reliability.
The Director of SRE is responsible for developing and implementing strategies to optimize our technologys reliability and uptime, managing incident response, and ensuring consistent use of best practices in automation, monitoring, and incident management.
This role requires a deep understanding of cloud technologies, distributed systems, DevOps, Software Engineering, Automation / Scripting, Observability, App Support / Monitoring, and a proactive approach to preventing and mitigating potential issues.
The Director of SRE must also foster a culture of innovation, continuous improvement, and collaboration within the team to meet the organization's evolving needs and deliver a superior digital experience to users.
Strategy and Planning :
Develop and implement a comprehensive strategy for site reliability, encompassing scalability, performance, and reliability improvements.
Leadership and Team Management** :
Provide strong leadership to the Site Reliability Engineering (SRE) team, fostering a culture of collaboration, innovation, and continuous improvement.
Engrave a can do attitude into the team out of the box, combined with a passion for automation and engineering excellence.
Do so by incorporating tools and technologies that create a 36-degree view of the SRE efficiency, including but not limited to DevOps, App Support, Monitoring, Incident Management, Observability, Network/Infra/InfoSec, and Enterprise Architecture.
Collaborate with teams across our lines of business, including development, DevOps, App Support, Monitoring, Network/Infra/InfoSec, and Enterprise Architecture, to drive a unified approach to site reliability that optimizes the work of all those teams and improves time-to-market for all respective objectives.
Implement robust monitoring and alerting systems to proactively identify potential issues, analyze system performance, and facilitate quick response to incidents.
Drive the development and implementation of automation solutions to streamline processes, reduce manual interventions, and enhance the overall efficiency of the product engineering and SRE teams.
Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
**Our home office employees support all facets of our business and no matter which department you join, youll be part of a passionate team doing work that makes a difference in the lives of children and families.Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion.
Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster:
EEO English ( and EEO Spanish ( along with information on the Family and Medical Leave Act (FMLA) ( and Employee Polygraph Protection Act (EPPA) ( .
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at or .
