Customer Service Rep - E Main St Ware, Massachusetts, United States
10 hours ago
Job description
Are you a problem-solver with a passion for helping others? Are you looking for a fantastic full-time opportunity where you can make a difference with a great company? If so, Pioneer Valley Environmental in Ware, MA wants you on our team As our full-time Customer Service Rep, you'll be the voice of our company, providing top-notch support to customers in need of plumbing, heating, and air conditioning services.
We offer competitive pay ranging from $20 to $23 per hour and provide valuable perks, including team spiffs, a company-matched IRA, and a full-time schedule that allows you to enjoy your extra time outside of work
THE TYPE OF FULL-TIME CUSTOMER SERVICE REP WE'RE LOOKING FOR
We're searching for someone who can meet the following qualifications:
- High school diploma or equivalent
- 1+ years of office administration education or comparable work experience
- Good computer skills and knowledge of common office applications such as Microsoft Word, Excel, and PowerPoint
- Familiar with ServiceTitan
- Excellent phone, communication, and interpersonal skills
WHAT IT'S LIKE TO BE OUR FULL-TIME CUSTOMER SERVICE REP
Enjoy a structured and predictable full-time schedule between 7:30 AM - 4:00 PM, Monday - Friday, allowing you to maintain a great work-life balance
Every day, you're the friendly and professional point of contact for customers needing plumbing, heating, and air conditioning services. You start by checking emails and organizing your tasks, ensuring no customer request goes unanswered. The phone rings, and you're quick to assist-whether it's scheduling urgent repairs, answering questions about heating, air conditioning, or plumbing services, or following up on previous appointments. Some calls require problem-solving, where you listen to customer concerns, determine the best solution, and ensure they receive the service they need. Throughout the day, you also process orders, handle refunds, and keep detailed records of every interaction. Your ability to multitask keeps everything running smoothly. By the end of the day, you've made a real impact-helping customers and keeping our plumbing, heating, and air conditioning operations efficient and responsive.
ABOUT PIONEER VALLEY ENVIRONMENTAL
Here at Pioneer Valley Environmental, we are dedicated to providing prompt and reliable service to our customers. Founded in 1999, we have spent the last 15+ years growing our company and serving our community with honest and quality plumbing, heating, and air conditioning services. Our highly trained employees and technicians work hard to exceed customer expectations with access to exceptional service 24 hours a day, 7 days a week
If you feel this is the right full-time Customer Service Rep job for you, go ahead and apply We value your time, so we've got a simple application process that should take you less than 3 minutes to complete. We look forward to meeting you
Similar jobs
We are looking for a Customer Service Representative to join our team at Pioneer Valley Environmental in Ware MA. As a full-time representative you will be the voice of the company providing top-notch support to customers in need of plumbing heating and air conditioning services. ...
1 week ago
We are looking for people with positive personalities and a lot of energy. · ...
1 week ago
We are happy that you are interested in joining the Domino's team. We have a rich history of growth and development-from-within-culture. The possibilities are endless at Domino's. · answer phones · make pizzas · ...
1 week ago
We are searching for qualified customer service reps with personality and people skills. · Taking orders · Making pizzas · Giving the customer the best experience possible · ...
1 week ago
+You got game? You want the best job in the world And schedules that work with you, not against you? · We are searching for qualified customer service reps with personality and people skills. · + ...
1 month ago
We are searching for qualified customer service reps with personality and people skills. · ...
1 month ago
You want the best job in the world And schedules that work with you, not against you? · ...
1 week ago
You got game? You want the best job in the world And schedules that work with you, not against you? That's right, · we live to beat the rush and make it possible to make bake or take pizzas during the hungry hours of day night part or full time. · ...
1 week ago
We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. · Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. · Confirms and verifies patient de ...
1 week ago
As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales initiatives in your assigned sales region, collaborating closely with the Sales Representatives in that area. · ...
1 week ago
Daily responsibilities include the screening, coding and input of all new business, renewal, endorsement and cancellation transactions within departmental standards. · ...
1 month ago
This is a part-time customer service representative position at Westfield Bank's Call Center in Massachusetts. · ...
4 weeks ago
Everyone Is a Caregiver · At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. · Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. · Confirms and verifies patient demographic and insurance i ...
1 month ago
We're looking for an enthusiastic, customer-focused Customer Service Representative / Dispatcher to join our team You'll be the friendly voice our customers hear first—taking service requests, solving problems, and keeping our technicians scheduled efficiently so customers get fa ...
4 weeks ago
We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. · I perform complex administrative duties for patients in need of routine and/or urgent appointments,Assess patients' needsAlert ...
1 month ago
+Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, · and associated ancillary services in an ambulatory in/outpatient setting. · Greets visitors and/or patients for scheduled · and/or urgent ...
2 weeks ago
· We are seeking a highly motivated and detail-oriented Customer Support Specialist to deliver exceptional service to our diverse customer base. In this role, you will be the frontline representative of our company, responsible for managing inquiries, resolving issues, processin ...
10 hours ago
High-energy role where no two days are the same. You'll be the friendly voice our customers hear first—taking service requests, solving problems, · and keeping our technicians scheduled efficiently so customers get fast, · reliable service. · ...
2 weeks ago
Domino's Pizza is looking for energetic outgoing people to wait on their customers. · Responsibilities include taking customer orders handling cash making food cleaning and assisting Delivery Drivers Must be able to use a touch screen computer count back change when handling cash ...
1 month ago
This is a high-energy role where no two days are the same. You'll be the friendly voice our customers hear first—taking service requests, solving problems, and keeping our technicians scheduled efficiently so customers get fast, reliable service. · ...
4 weeks ago