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- Create and implement improvement plans for the overall operation
- Assist Team Leaders direction
- Establish Operational Procedures for verification of inbound and outbound shipments in Hazleton, Bethel, Groveland, and other regions
- Collaboration with HQ, RHQ, Team members, Site Managers
- Monitor, test, root-cause finding and report daily, weekly, monthly, quarterly, yearly, the effectiveness of cycle counting, Physical Inventory
- Produces various reports and statistics on a daily, weekly and monthly basis briefing team leaders
- Ensure direct reports maintain SOP training and/or review at least twice a year
- Initiate, develop and implement continuous warehouse improvements within distribution/return/rebox functions in Hazleton, Bethel, Groveland, and other regions
- Works with all levels of Management as key information provider for Distribution metrics
- Metric reporting for KPIs
- Analyze forecasts, simulation, productivity
- Prepare for Peak Season Operations
- Identifies customer/market trend, requirements & operation issues
- Gather & Identifies various operation status and performance
- Support developing & implementing solutions to meet requirements, to solve issues and to improve operation performance
- Support for warehouse operation set-up
- Support for project management
- Performs other duties assigned as needed
- Bachelors Degree in Industrial Engineering/Business or Logistics from four-year college or university Required
- 3+ years of experience in Logistics Required
- Strong written and verbal communication skills
- Proficient in computer applications
- Strong Microsoft Office applications (Excel + power query, PowerPoint, Word)
- Must have excellent communication and interpersonal relation skills, Must have strong attention to detail
- The ability to write reports with keypoints, 5w1h, rational by own research
- Ability to multi tasks with several key projects with customer
- Excellent customer service skills and ability to engage and work directly with customers
- Problem solver mindset, self-motivated and organized
- Ability to handle high pressure and fast paced operations
- Strong work ethic
- Standard clerical office practices and procedures especially as they relate to the function of this position
- Ability to set up priorities and completing tasks
- Ability to summarize data and information in precise documents
Logistics Operations Specialist - Hazleton, United States - Crystal Equation
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