Medical Receptionist - Wesley Chapel, United States - Florida Medical Clinic

Description

Our Vision is to be the best choice for healthcare in our community

Our Internal Medicine/Pediatrics office in Wesley Chapel is seeking a full-time Medical Receptionist. Responsible for managing telephones calls for the department. Typical schedule is Monday-Friday 7:50AM-5:00PM. 1 year customer service experience required, experience in medical setting preferred.

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

Gives you an employer that you will have pride in working for
Provides excellent training programs and opportunities for growth

Offers Medical Benefits including:
Employer Contributions to HSA high deductible plan
Discounts at our medical facilities
Cigna Open Access OAPIN & OAP plans
Supports Incentive based Wellness Programs
Offers company sponsored Life Insurance with buy-up provisions
Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
Supports Paid Time Off and Holidays
Gives generous 401K plan with annual 3% Employer contribution after one year of employment
Values and appreciates its employees
Boasts a reputation for superior health care and quality service


Essential Functions of the Position:
Assists traffic on phones
Makes appointments
Takes messages
Assists with medication refill requests
Handles customer requests or needs
Assists vendors
Places phones on and off service at the appropriate times
Places a test call to ensure service is working after placing on service
Distributes messages from answering service or mail box to the appropriate person
Directs incoming faxes to correct staff members
Scanning
Addresses Intergy tasks in a timely manner
Enters referral information into the Practice Management System for referral tracking
Logs and files all diagnostic films
Forwarding Transcription and Clinical Data
Forwards provider correspondence and/or reports to referring providers
Works trans-review tasks forwarded from provider
Electronically forwards clinical data to referring FMC providers
Prints and forwards clinical data to non-FMC referring providers


Additional Responsibilities:
Maintains an organized and clean work area
Participates in maintenance of front office supplies
Performs other incidental and related duties as required and assigned


Physical and Mental Demands:
Normal physical ability; able to sit for long periods
Normal concentration and normal complexity of decision making
High level verbal and written communication skills
Above average ability to manage multiple tasks simultaneously


Job Qualifications:
High school graduate or GED equivalent
Strong customer service orientation
Excellent telephone etiquette
Strong team player
Basic computer proficiency
Basic understanding of insurance and medical terminology
Minimum of one year experience in a similar role required
Able to sit for long periods of time
Pediatric experience preferred
1 year customer service experience required

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status.

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