Pay Per Call Operations - New York
1 month ago
Job Summary
The Pay Per Call Operations & Account Management Support Coordinator is responsible for ensuring efficient call routing, performance analysis and operational support across pay-per-call campaigns.This role manages and optimizes Ringba call flows monitors routing performance and maintains system accuracy while delivering actionable reporting on key performance metrics such as RPC CVR connectivity QA outcomes the coordinator supports account managers through campaign monitoring onboarding assistance troubleshooting analytical insights contributing to strategic optimization initiatives that drive revenue profitability additionally the role oversees budget tracking documentation administrative processes collaborating cross-functionally to improve visibility operational efficiency campaign performance
Qualifications
- Must have Ringba experience: routing plans call flows reporting IVR monitoring troubleshooting This is non negotiable for this role
Job description
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