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Charleston

    Host - Charleston, United States - Taco Boy

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    Description

    Job Description

    Job DescriptionHOST JOB DESCRIPTION



    • JOB TITLE: Host
    • REPORTS TO: Service Manager
    • PRIMARY OBJECTIVE: The primary objective of the host is to greet and seat guests in a timely and professional manner - setting the initial tone for a positive dining experience. Hosts are also responsible for answering the phone, taking carryout orders, and assisting guests with the door when getting ready to leave.
    • KEY RESPONSIBILITIES:
      • Greeting people in a friendly and professional manner
      • Seating servers sections in a balanced way, following rotation when possible
      • Guiding guests to their table and letting them know who will be taking care of them
      • Being aware of what tables are available inside and outside and plotting future seating assignments
      • Using the waitlist effectively
      • Light bussing & cleaning of tables
      • Assisting in keeping the dining room clean
      • Communicate with other hosts, servers and managers
      • Answering phones & taking carryout orders
      • Thanking the guest for dining with us and wishing warm farewell
    • REQUIRED QUALIFICATIONS/CERTIFICATIONS:
      • Strong Communication Skills
      • Time Management and Counting Skills
      • Customer Service and People Skills
      • Organizational Skills
      • Ability to Remain Calm, Friendly, & Enthusiastic Under Pressure
      • Ability to Provide an Infectious Smile & Breathe Hospitality
    • MINIMUM REQUIREMENTS:
      • Must have reliable means of transportation
      • Must have the ability to stand on feet for up to 6 hours per shift
      • Ability to lift some heavy heavy items may be involved

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