Enterprise Service Desk I - Fort Worth, TX, USA, Fort Worth, TX

The job requires an IT Service Desk Analyst to gather requirements, analyze systems, develop solutions, test outcomes, and document changes while working collaboratively within a team environment. · ...

Elicit, analyze and translate business requirements into effective system and support solutions. · ...

Insight Global is hiring a Level 1 Service Desk associate to support a large healthcare organization. · Relevant IT degree or certifications in ITIL/Microsoft. · Customer service experience. · ...

We are seeking a Level 1 Service Desk Associate to support a large healthcare organization. This team member will provide front-line primary technical support to all end users problems relating to hardware, software, and peripherals. · Responding to service tickets in a timely ma ...

This Help Desk Support Service Specialist - Intermediate will advance how customers operate while advancing their career at GDIT. · ...

This position will be responsible for providing BOTH level 1 phone support and level 2 desktop support solving technical problems that arise within our user community. · ...

Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Support Service Specialist - Intermediate and build an impactful career in enterprise IT. · Lead/Manage/ · Under general supervision provides second-tier support to end-users for PC server m ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, VLink Inc, is seeking the following.VLink is one of the fastest growing digital technology services and consulting companies. · We are seeking a seasoned Service Manager Service D ...

+We are seeking a seasoned Service Manager Service Desk to lead end-to-end Service Desk operations, ensuring exceptional customer experience, SLA compliance, and operational excellence. · +Governance & Compliance: Ensure Service Desk processes meet internal and external audit re ...

Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. · ...

This is a contract role for a Service Desk Technician providing support and troubleshooting assistance for desktop computers and related hardware or software. · Diagnosing technical issues · ...

The Service Desk Supervisor is a hands on leadership role responsible for the daily performance quality accountability of the Service Desk within a Managed Services Provider environment. This role leads by example actively working tickets at all levels while owning escalations se ...

This is a contract-based on-site role for a Service Desk Manager located in Dallas. The Service Desk Manager will oversee service desk operations ensuring timely resolution of technical issues and delivery of exceptional customer support. · Managing a team of service desk technic ...

We are seeking a Service Desk Agent to join our team based at our US headquarters in Irving, · Texas. The Service Desk Agent will provide support for our customers around the US, · responding to customer requests and distributing them to specialized team members.The Agent will wo ...

+We are seeking a seasoned Service Manager – Service Desk to lead end-to-end Service Desk operations, · +Governance & Compliance · Ensure Service Desk processes meet internal and external audit requirements. · Maintain compliance reporting and audit trails for ITSM processes. · + ...

The Service Desk Coordinator (SDC) is central to managing the Service Desk's operational efficiency. This role is instrumental in coordinating reactive service requests and incidents, ensuring swift and skilled resolution of IT issues using established department service delivery ...

The Service Desk Lead works alongside Service Desk Specialists, serves as the primary operational escalation point, and ensures incidents and requests are handled efficiently, consistently, and in accordance with established standards. · ...

The Manager IT Service Desk is responsible for managing and mentoring the IT Service Desk team providing excellent customer service thinking strategically. · ...

The Service Desk Analyst serves as the first point of contact for users seeking technical assistance. · Respond to incoming requests via phone, email, or chat. · Diagnose and resolve technical issues related to hardware, software, and networking. · ...

Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving, Texas. · ...