Room Service Server - Chicago, United States - Renaissance Chicago O'Hare

Description

Our popular hotel is searching for room service servers with a welcoming smile and a positive customer service attitude to set the tone for our guests inn room dining experience. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply

• Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
• Perform all restocking and cleaning activities as directed, including opening and closing duties
• Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
• Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
• Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• We prefer some experience working in the food service industry
• Excellent communication and interpersonal skills for working with customers and other team members
• Possesses strong, organizational and time management skills
• Possess a high school diploma or equivalent certification (GED)

A revitalizing stay awaits at Renaissance Chicago O'Hare Suites Hotel. We offer a complimentary shuttle to and from Chicago O'Hare International Airport (ORD) and an ideal location near the Rosemont Theatre, the Fashion Outlets of Chicago, and the Donald E. Stephens Convention Center. In the morning, grab a Starbucks coffee and pastry before heading out for a day of sightseeing or meetings. Keep up your workout routine at our 24-hour fitness center or in the indoor pool. Guests hosting conferences and weddings love our contemporary ballroom and meeting venues with high-tech amenities. Our hotel near Chicago Airport offers 362 spacious suites with separate living areas, room service, and luxurious amenities. Renaissance Chicago O'Hare Suites Hotel warmly welcomes you to experience our extraordinary level of service.