Description

If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.

Make a dierence in the community you live in As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

9440 GRU - Revenue Assurance

Salary will be based on qualifications.

Closing Date:

05/02/2024

Job Details:

In addition to our competitive pay -- if you are a paid Intern -- and a great work environment, our Internship Program offers many benefits such as introducing students to government service via practical work experience with a flexible schedule, making available a network of professionals in each student's chosen career field and allowing students to apply their academic knowledge in the \"real world.\"

Job Description:

GRU's Customer Operations Department is looking for an Intern to work in the Revenue Assurance division. The ideal intern will have a background in Business, Finance or Legal fields and have the flexibility and willingness to tackle any assignment.

To be considered for this paid internship, candidate must be a current and enrolled student attending an accredited college and possess at least a 2.0 GPA. Student must be pursuing a degree in the Business, Finance or Legal fields.

Preferred Qualifications:

• A student in the sophomore level or above
• Have relevant work experience in Business, Finance or Legal fields
• Have previous experience as an intern or in a co-op program
• Microsoft Office experience, specifically Excel and Word expertise
• Business, Finance or Legal knowledge
• SAP experience preferred
• Excellent letter writing skills, including grammar and punctuation
• Excellent verbal communication skills
• Excellent organizational skills

Summary of the roles and responsibilities of a Revenue Assurance Intern:

• Assist in processing Bankruptcy accounts
• Assist in researching delinquent closed accounts to locate customer responsible for payment
• Prepare letters to customers, requesting payment of debts
• Assist in monitoring payment arrangements for unpaid balances
• Assist in monitoring unmetered accounts and contacting customers for payment
• Assist in researching customer disputes received through our collection agency
• Assist in preparing accounts for collection/suit, including research and preparation of documents
• Assist with filing claims against Surety Bonds for unpaid balances on closed accounts
• Assist with fraud investigations by researching account history and other records to determine responsible party
• Assist in monitoring daily referrals and payments for unpaid accounts sent to collection agency
• Review returned payments to determine if further collection action is needed
• Other tasks as identified to assist in the prevention of losses and collection of monies owed to the utility

Please Note:

• Student must be able to work a minimum of 15 hours per week. Preferably 12-20 hours a week in (3-8 hour) blocks of time.
• Student must be available to work at least a minimum of two consecutive semesters. One (1) year is preferred.

***To qualify for this position, you must be a current student and possess at least a 2.0 GPA. If you are not a current student, please do not apply.***

In addition to our competitive pay and great work environment, our Internship Program offers many benefits such as introducing students to government service via practical work experience with a flexible schedule, making available a network of professionals in each student's chosen career field and allowing students to apply their academic knowledge in the "real world."

Note:

May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team The City of Gainesville oers a competitive benets package and opportunities to grow both professionally and personally. Not only do we oer traditional benets such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also oer great things like on-site tness centers, tuition reimbursement, on-site medical sta and a wellness program to keep you healthy and happy.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at or TDD/TTY at

Veterans' Preference

Veterans are encouraged to apply. Veterans' Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans' Preference. State of Florida residency is not required for Veterans' Preference.

If you are unable to apply online due to a disability, contact recruiting at or by calling

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