Supv Front Desk - Nashville, United States - IHG

Description

Iconic Holiday Inn Vanderbilt is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable.

In Nashville, TN you will find a variety of attractions and the Holiday Inn Nashville-Vanderbilt puts you in the center of them all.

Discover all that West End Nashville has to offer at this convenient, full-service hotel.

Corporate travelers arriving at Nashville International Airport (BNA) are just 12 miles from our hotel. You will enjoy clean and comfortable lodging that will help you stay productive on the road.

Free Internet, a 24-hour Business Center and flexible meeting spaces are sure to accommodate business needs for individuals and groups.

We provide free shuttle service within three miles of the hotel, including the Music City Center, downtown Nashville, and Vanderbilt Children's Hospital.

This modern and cozy facility is just minutes away from major shopping, dining, and entertainment districts.

Our location puts you near Vanderbilt University and is walking distance of Dudley Field, Centennial Park, and the famed Parthenon.

Visit the art venues along the famous Music Row, check out a concert at Bridgestone Arena or watch the Tennessee Titans play at the Nissan Field.

The InterContinental Hotel Group owns, operates and franchises more than 9,000 hotels, 120 million stays per year in nearly 100 countries.

Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.

Your day to day:

Front Desk Shift Manager manages all aspects of the day-to-day operation, including scheduling employees, monitoring performances, and recommending or initiating corrective actions and coaching.

Ensure all staff are properly trained and have the tools and resources to complete the job effectively.

Ensure guests receive prompt, professional attention and are greeted properly upon arrival.

Communicate and assist in achieving departmental guest satisfaction, revenue, and profit goals.

Ensure procedures are followed for security of monies, credit, and financial transactions, and guest security.

Interact with outside vendors and all internal departments.

Manage labor costs and expenses within department.

Assist with back up for PBX/shuttle and concierge positions when necessary.


What we need from you:
Positive attitude, flexible scheduling and able tp promote teamwork within all departments.


What we offer:
Weekly Pay

Shoe and transportation allowance

Discounted meals

Discounted travel

Great working environment

Benefits begin after 45 days – including pet and insurance available

Wellness incentives from medical insurance

PTO and holiday pay after 90 days

Growth opportunities & internal promotions

Happy hearts and great starts

Uniforms provided

Working with great people

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week.

At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime.

Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.

So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.

We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.