CCaaS Architect - Washington

The experienced CCaaS Architect will understand the current business requirements among all agencies. Will work with the PM, Lead Architect, Solution Delivery and Support teams on the CCaaS transition. · Ability to effectively lead and motivate a team, including matrixed resource ...

+Job summary · This hybrid Solution Architect role combines deep technical expertise in Conversational AI, Generative AI (GenAI), and Agentic AI with pre-sales consulting responsibilities. · +ResponsibilitiesCollaborate with Sales Representatives and Engineers to design tailored ...

This is a long-term contract position for an Amazon Connect Engineer/Specialist in Washington, DC. The ideal candidate will have at least 10 years of experience with Amazon Connect and AWS cloud services. · ...

We are looking for candidates who can immediately contribute to our customers' success. Provide technical product leadership within the Solution Architect and Development teams. · Monitor Genesys product roadmap and communicate to pertinent stakeholders. · ...

We are seeking a Network Architect SME with Security Clearance to provide leadership and support across multiple large-scale ongoing remediation, retrofit, and new buildout efforts throughout managed networks that will require comprehensive project management support and technica ...

We are looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in its goal to be the Premier Systems Integrator and Managed Services Provider of the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We ...

This position services as an expert technical and industry resource to management, clients and development staff in new uses of information technology in all phases of major system and subsystem development. · Provides consultation on internal and industry IT technical and busine ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Contact Center Consulting Solutions Engineer (Remote). In this role, you will have the opportunity to guide enterprise customers through AI-driven contact center transformations as ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Contact Center Solutions Engineer - REMOTE. In this role, you will serve as a trusted technical advisor to enterprise clients, guiding them through AI-driven transformations ...

We're leading the charge against outdated contact center solutions, helping top brands worldwide deliver smarter, faster and more personal service at scale. As a Public Sector Solutions Consultant you'll be at the forefront of transforming how leading government agencies leverage ...

This role is responsible for designing implementing and supporting cloud-based contact center using Amazon Connect to deliver reliable efficient and scalable customer engagement solutions. · Design document and implement Amazon Connect contact flows to support dynamic call routin ...

The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, · Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing · based on business requirements. · ...

· This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Contact Center Consulting Solutions Engineer (Remote). In this role, you will have the opportunity to guide enterprise customers through AI-driven contact center transformations ...

· This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Contact Center Consulting Solutions Engineer (Remote). In this role, you will have the opportunity to guide enterprise customers through AI-driven contact center transformations ...

· Job Description: · Short Description: · AWS Connect Specialist · Complete Description: · Duties and Responsibilities: · Working closely with the Client and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect clo ...

We are hiring a Network Architect SME to provide leadership and support across multiple large-scale ongoing remediation, retrofit, and new buildout efforts throughout managed networks that will require comprehensive project management support and technical expertise. · ...

· Overview · Now Hiring at AMERICAN SYSTEMS · Epsilon, Inc. has joined AMERICAN SYSTEMS As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development.  · Join us to be part of a dynamic, collaborative environment ...

The successful candidate will design, implement and maintain the AWS Connect cloud-based contact center, · *Hybrid position - candidate will be required to be on-site 3x/week in the near future*, · Working closely with the Office of the Chief Financial Officer (OCFO) and other Di ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Contact Center Consulting Solutions Engineer (Remote). In this role, you will have the opportunity to guide enterprise customers through AI-driven contact center transformations as ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Contact Center Solutions Engineer - REMOTE. In this role, you will serve as a trusted technical advisor to enterprise clients, guiding them through AI-driven transformations ...