Support Analyst - Honolulu, United States - Diverse Lynx

Diverse Lynx Honolulu, United States

1 week ago

Description

Position:
Support Analyst

Location:
Honolulu, HI

Duration:
Full-Time

8 Years of experiecne.

Job Description:

Knowledge of software development practice, concepts, technology and methodology
Hands-on Experience in .Net framework and Microsoft programming
language
Hands-on Experience in Web applications and Web Technologies like
JavaScript, HTML, CSS, Angular
Exposure to ITIL framework and ITSM concepts
Experience in the Airline domain to better understand and coordinate with
Business stakeholders to gather requirements.
bility to analyze and troubleshoot the issues in the environment
Hands on Experience in SQL Server, Oracle, Pervasive and
knowledge Relational Database concepts
Knowledge on AnyPoint Studio and MuleSoft
Knowledge on PyTest or other Functional Testing Frameworks
Knowledge on integration of Mule projects with Source Control and
CI/CD pipelines
Knowledge on Cloud Technologies like AWS, Azure
Understanding of the technical behavior of apps and tools
Understanding of the core business process in the area of expertise
.NET, SQL, Airline domain, Support
real-time monitoring site and services.
Troubleshooting issues reported and checking logs for errors
nd anomalies
creating reports and dashboards
Server and application monitoring and maintenance
Deployment support
Performance improvement
Flexibility to work during non-business hours for deployments
nd maintenances
vailability to provide on-call support on critical applications

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

We promote and support a diverse workforce across all levels in the company.

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