- Serves as customer service liaison to the Budget Office, HR, Payroll Office, University Scheduling, Research & Sponsored Programs, Institutional Research and Improvement, Office of Information Technology and academic departmental and Dean's offices.
- Prepares accurate data for credentialing, faculty performance review, The Texas Higher Education Coordinating Board and SACSCOC to share with Provost and academic departments.
- Reviews and analyzes all Manager Self-Service (MSS) transactions for all GTA's, GAS's and GAW's to ensure accuracy of processing.
- Maintains regular and adjunct faculty files and processes documents for incorporation into files, including scanning of credentials, salary notices, transcripts, letters, and licenses.
- Scans and indexes regular and adjunct faculty files into OnBase as a secure safeguard and records retention.
- Enhances the organizational strategies to ensure SACSCOC compliance. Assists in establishing compliance standards and designing improvements to internal structure.
- Maintains faculty performance review files and processes documents.
- Coordinates and collaborates with the Office of Information Technology to ensure effective faculty performance review workflow and processes.
- Coordinates with academic components and the Provost's Office to maintain current and up-to-date workflow for faculty performance review.
- Maintains files and committee records, in collaboration with the Provost's Office, for the University Promotion and Tenure Committee and special performance review committees.
- Answers general routine, processing, and procedural questions and notifies departments of changes or corrections needed related to credentialing, academic compliance, and faculty performance review.
- Monitors mail log system for transcripts and faculty performance review.
- Performs other duties as requested.
- Knowledge of applications for data management systems for higher education environment.
- Knowledge of human resources and payroll systems and processes.
- Working knowledge of office practices and methods.
- Ability to use data base applications and tools, personal computer applications.
- Knowledge of customer service and business process improvements tools.
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
- Ability to establish and maintain effective work relationships with faculty, staff, and the public.
- Ability to communicate effectively orally, by phone, in person, and in writing.
- Ability to represent the department and University in a friendly, courteous, and professional manner.
- Ability to use a personal computer and other office equipment, including related university software and email.
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Coordinator, Academic Credentialing - Denton, United States - Texas Womans University
Description
Job DescriptionPerforms specialized work to enhance effectiveness of the academic credentialing, compliance reporting, and faculty performance evaluation. Serves as customer service liaison to the Budget Office, HR, Payroll Office, University Scheduling, Research & Sponsored Programs, Institutional Research and Improvement, Office of Information Technology, and academic departmental and Dean's offices. Responsibilities include preparing reports and data for the Faculty Success unit. Work is performed under the supervision of the Vice Provost for Faculty Success, and performance evaluation is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.
ORGANIZATIONAL RELATIONSHIPS
Reports to: Vice Provost for Faculty Success
Supervises: May supervise student assistants
ESSENTIAL DUTIES - May include, but not limited to the following:
Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:
The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The employee may be required to travel.
WORK ENVIRONMENT
All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.
SAFETY
TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.
About Us
TWU is the nation's largest university system focused on women and a federally recognized Hispanic-Serving Institution. TWU is situated approximately 30 miles north of the Dallas-Fort Worth Metroplex and is home to approximately 16,433 graduate and undergraduate students across three campuses; Denton, Dallas, and Houston respectively. This diverse academic student community is guided by faculty committed to excellence in teaching, scholarship, and service. TWU is ranked among the nation's top ethnically diverse institutions according to U.S. News & World Report
Additional information about the University is available at
