- Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.
- Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
- Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
- Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
- Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
- Responsible for partnering with the business units supported to understand the business impact of support issues.
- Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition.
- Demonstrates creativity and initiative in problem solving.
- Technical documentation of hardware/software additions or changes.
- Updates inventory additions and changes to the inventory database.
- Updates and closes trouble tickets and service requests.
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Desktop Support Technician
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Motion Recruitment Boston, United StatesOur client, a leading Biotechnology Company is hiring an IT/Desktop Support Technician to join their team in Boston, MA · **This is a 6-month W2 contract with benefits** (contract-to-hire) · As the IT/Desktop Support Technician, you will install, configure, and troubleshoot serve ...
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Desktop Support Technician
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Apex Systems Boston, United StatesLocation: Boston, MA - will be travelling for position locally so candidates are required to have a valid DL and reliable vehicle · Pay: $20-23/hr · Schedule: Mon-Fri 10AM-7PM, potential for on call work as needed · Contract opportunity - expected initial duration of 3 months but ...
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Desktop Support Technician 228370
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Dermatology Support Technician
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MSPCA Angell Boston, United StatesThis position is full time - 40 hours/week - $5000 Sign on Bonus for CVTs · This position is REMOTE but candidates must be within commuting distance and able to travel onsite on occasion. · The Position · The Dermatology support technician works collaboratively with the entire D ...
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IT Support Technician 1
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Angi Boston, United StatesAngi is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at "home." For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and ou ...
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Desktop Support Technician
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Medix Boston, United StatesJob Title: Desktop Support Technician · Location: Boston, MA & Chestnut Hill, MA · Type: Contract-to-Hire · Pay: $25/hr W2 · Tier 2 · 100% onsite · Our client is a healthcare organization headquartered in Boston, MA and that's looking to bring a Desktop Support Technician onto t ...
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Onsite Support Technician
5 days ago
ApTask Boston, United StatesAbout Client: · The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the I ...
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Supervisor Aircraft Support Technician
6 days ago
JetBlue Boston, United StatesThe Aircraft Support Technician Supervisor reports to the Manager of Aircraft Appearance. The Aircraft Support Technician Supervisor is responsible for supervising Aircraft Support Technician activities and has authority to assign work functions to t Support Technician, Aircraft, ...
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Lab Ops Support Technician
2 days ago
Diverse Lynx Boston, United StatesRole: Lab Ops Support Technician · Location: Boston, MA- Onsite · Fulltime · Experience Required 5-6+ Years · Technical/Functional Skills · Experience in handling devices, LAB Instrument and Lab · System/Instrument validation for a PHARMACEUTICAL COMPANY LAB · and Understanding o ...
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Mobile Device Support Technician
6 days ago
LanceSoft Boston, United StatesFunctional Title: Mobile Device Support Technician · DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:Provide modern smartphone and tablet technology and support for health and human services workers across the state. · Provide support for new and ongoing Mobility related projec ...
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Biomedical Equipment Support Technician
8 hours ago
Massachusetts General Hospital Boston, United StatesGENERAL SUMMARY/ OVERVIEW STATEMENT · Provide logistical, procurement, and equipment support to the biomedical technical services teams. Perform routine maintenance and cleaning activities on assigned equipment. Assist with general team support activities as directed by superviso ...
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Onsite AV Support Technician
8 hours ago
AVI-SPL, Inc. Boston, United States· WHO WE ARE · AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which incl ...
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Mobile Device Support Technician
1 week ago
LanceSoft Boston, United StatesFunctional Title: Mobile Device Support TechnicianDETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES: Provide modern smartphone and tablet technology and support for health and human services workers across the state. Provide support for new and ongoing Mobility related projects. ...
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End User Support Technician
2 days ago
TEKsystems Boston, United States: Perform first and second level IT support related activities on incidents and requests with our clients technologies and services (e.g. desktops/laptops, email, phones, printers, tablets etc.) either remotely, via email or in-person. · Support activities include the maintenan ...
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Associate Desktop Support Technician
3 days ago
Cengage Group Boston, United States**We believe in the power and joy of learning** · At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve thei ...
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New Millenium Consulting Boston, United StatesUrgently looking for Help Desk Support Technician for our client based in Boston, MA. · Title: Help Desk Support Technician · Duration: 6-12 months · Location: Boston, MA · Hourly: $25 - $30 per hour · Must Have: · Should have at least 5 years of experience with the following: · ...
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Help Desk/Desktop Support Technician
5 days ago
F2OnSite Boston, United StatesHelp Desk/Desktop Support Technician - Boston, MA · Monday - Friday · 3 month temp to perm opportunity · Qualifications and Education Requirements · 2 years+ experience as a help desk technician or other customer support role as well as working in a Windows/Mac environment. · ...
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Desktop Support Technician
3 weeks ago
AppLab Systems Inc Boston, United StatesHi, · Hope you are doing good... · I am · Baiju · represented to Applab Systems and I have an excellent job opportunity for you. Please find the below job description and if you are comfortable, please reply or contact me for further discussion. · Job Title: Desktop Support ...
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Lab Support Technician
3 weeks ago
Boston Medical Center Boston, United StatesBoston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based ...
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Lab Support Technician
3 weeks ago
Boston Medical Center Boston, United StatesBoston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based ...
Desktop Support Technician - Boston, United States - TEKsystems
Description
Job Description
Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
Hardware and software support, Windows 10/11, Office 365, On Prem/Azure Active Directory, Imaging, MDM, Intune, Jamf, and VPN
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
