Jobs
>
New York City

    Quality Assurance Supervisor - New York, United States - City of New York

    City of New York
    City of New York New York, United States

    4 weeks ago

    Default job background
    Description

    Job Description

    *PLEASE BE ADVISED THAT ONLY CANDIDATES WHO ARE PERMANENT IN THE TITLE OF CHILD PROTECTVE SPECIALIST SUPERVISOR ARE ELIGIBLE TO APPLY*

    The DCP Quality Assurance unit which is part of the Jaden Reform is responsible for investigative case reviews, performance evaluation, collection of data through extensive case record review, use of aggregate performance data and data performance meetings; gathering comprehensive data analysis for the purpose of strengths and needs assessment at the borough and zone level and the identification of priority areas and the development of a strategic action plan at the borough zones.

    Under the supervision of a Child Protective Manager, with wide latitude for the use of judgment and independent decision making, the Quality Assurance (QA) Supervisor will work within a unit responsible for encompassing all areas of quality assurance within the Division of Child Protections (DCP) 19 offices, 5 boroughs and 2 program areas. In this role, the Quality Assurance Supervisor will conduct on-going case reviews of open investigations, analyze child welfare case best practice across the division, and immediately provide coaching to front line staff, as necessary, to support safety.

    Tasks specific to this role include but are not limited to:

    Review and incorporate family history to support discussions around safety and risk planning with team. Assess validity of allegations; determines and implements an appropriate plan

    of action, which may include the removal of child(ren) from the home. Monitors progress of the safety/service plan.

    Ensure all pertinent parties (i.e., PD/FSU, OSI) to action meetings/clarification calls are notified and participate for continuity and consensus around the safety plan/service planning to

    address risk.

    Utilize various in-house supports and databases to support/justify the programs rationale for action(s) and/or decision(s) made with respect to the plan for a family.

    Enter and maintain computerized records including ASAP tool, email correspondence, case management tracking, and any other program related materials.

    Conduct case conferences with staff by reviewing pertinent case records and reports, clarifying and requesting information and data, in order to ensure appropriate agency mandated

    services, referrals/ treatment plans are being provided.

    Monitor programmatic operations of borough/ program, by observing performance, meeting with staff, making field visits, reviewing performance reports, reviewing available records

    in order to ensure compliance of staff/ program with stated objectives, policy, city, state and federal mandates.

    Develop and construct evaluation instruments and tools by analyzing program objectives, researching alternative evaluation formats, pre-testing designs where possible in order to

    measure the performance of DCP operations.

    Draft reports in narrative form, using standard forms or formats, by reviewing, summarizing and explaining data, in order to record, analyze work activities, review findings and

    recommendations made by oversight bodies.

    Participate in the drafting of policy and procedures manuals, memoranda and other instructional guides by using information gathered from governmental regulations, management

    policy decisions, background research, following agency format, in order to standardize work activity in compliance with laws, regulations and policies.

    Intervene in difficult or non-routine cases by reassessing the situation, making special referrals, conferring with other agencies, providing special direction and consultation,

    following up on results, in order to facilitate resolution of special.

    May make field visits for the purposes of investigation or consultation, including to review files, conference with staff, participate in meeting, provide one on one coaching and any other

    quality assurance measures requiring field work.

    Represent the unit/division in training sessions, meetings by asking relevant questions, taking notes, in order to learn new or revised agency procedures, regulations and other matters.

    Support other programs on special projects/request, as assigned by the Deputy Director.

    These tasks may include attending hiring pools, supporting Policy & Training initiatives, and or any needs identified by executive leadership. QA is a member of ACS Collaborative Quality Improvement COQI cross-divisional team and supports DCP in these meetings in developing and following up with the zones performance improvement plan. As part of this supportive process, the Supervisor may be required to travel citywide to co-assist the Child Protective Manager in these meetings.

    Qualifications

    1. A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience.

    Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report.

    Additional Information

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

  • Litehouse

    Quality Assurance Supervisor

    4 weeks ago

    Litehouse New York, United States

    Litehouse is seeking a full-time Quality Assurance Supervisor to join our team. · The QA Supervisor promotes quality achievement and performance improvement throughout the organization. Additionally, you will ensure compliance with standards and regulations through inspections, t ...

  • Marcum

    Assurance Supervisor

    1 week ago

    Marcum New York, United States

    Marcum LLP offers a great career with exceptional benefits. · There's a lot to think about when it comes to launching your accounting career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-lea ...

  • BlueTriton Brands

    Quality Assurance Supervisor

    4 weeks ago

    BlueTriton Brands Jersey City, United States

    BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other qualit ...

  • DSA Doors

    Quality Assurance Supervisor

    3 weeks ago

    DSA Doors New York, United States

    We are DSA Doors, a leading wood door manufacturer headquartered in Raleigh, NC, is seeking a talented and motivated Quality Assurance Supervisor. We invite you to join our team and contribute to maintaining and enhancing DSA's reputation for high-quality products. In this pivota ...

  • Graham Packaging Company

    Quality Assurance Supervisor

    1 week ago

    Graham Packaging Company York, United States

    Company Statement: Graham Packaging is a leading manufacturer of sustainable packaging. From the kitchen to the laundry room, Graham Packaging is part of your everyday life. They're the kind of people you want as your friends and neighbors as well as your partners and suppliers. ...

  • Graham Packaging Company

    Quality Assurance Supervisor

    1 week ago

    Graham Packaging Company Newark, United States

    Company Statement: Graham Packaging is a people, planet and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday life. For employees at Graham, our Blue Culture is part of their e ...

  • Golden Platter Foods, Inc.

    Quality Assurance Supervisor

    3 weeks ago

    Golden Platter Foods, Inc. Newark, United States

    Golden Platter Foods, a leader in the frozen food sector, is expanding its operations. We are seeking a fully onsite Quality Assurance Supervisor to oversee our new plant opening and to assist in setting up the processes and procedures required for this USDA/FDA operation. · Job ...

  • BlueTriton

    Quality Assurance Supervisor

    4 weeks ago

    BlueTriton Jersey City, United States

    BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other qualit ...

  • BlueTriton

    Quality Assurance Supervisor

    4 weeks ago

    BlueTriton Jersey City, United States

    BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other qualit ...

  • Hawthorne Foods

    Quality Assurance Supervisor

    3 weeks ago

    Hawthorne Foods Hudson, United States

    A Day in the life of a Quality Assurance Supervisor: · A quality assurance job in a food plant is a critical role that ensures the safety, quality, and compliance of food products. The role involves monitoring production processes, verifying that the final product meets specific ...

  • BlueTriton Brands

    Quality Assurance Supervisor

    6 days ago

    BlueTriton Brands Jersey City, United States

    BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other qualit ...

  • Golden Platter Foods, Inc.

    Quality Assurance Supervisor

    1 week ago

    Golden Platter Foods, Inc. Newark, United States

    Golden Platter Foods, a leader in the frozen food sector, is expanding its operations. We are seeking a fully onsite Quality Assurance Supervisor to oversee our new plant opening and to assist in setting up the processes and procedures required for this USDA/FDA operation. · Job ...

  • Amneal Pharmaceuticals

    Supervisor, Quality Assurance

    10 hours ago

    Amneal Pharmaceuticals Piscataway, United States

    : The Supervisor, Quality Assurance, schedules and coordinates daily priorities for incoming raw materials and labeling components, in-process testing, finished product sampling, in-process labeling and packaging operations, sampling and inspection activities on all work shifts. ...

  • Golden Platter Foods, Inc.

    Quality Assurance Supervisor

    3 weeks ago

    Golden Platter Foods, Inc. Newark, United States

    Golden Platter Foods, a leader in the frozen food sector, is expanding its operations. We are seeking a fully onsite Quality Assurance Supervisor to oversee our new plant opening and to assist in setting up the processes and procedures required for this USDA/FDA operation. · For ...

  • Golden Platter Foods, Inc.

    Quality Assurance Supervisor

    3 weeks ago

    Golden Platter Foods, Inc. Newark, United States

    Golden Platter Foods, a leader in the frozen food sector, is expanding its operations. We are seeking a fully onsite Quality Assurance Supervisor to oversee our new plant opening and to assist in setting up the processes and procedures required for this USDA/FDA operation. · Job ...

  • Beverage Distribution Center Inc.

    Quality Assurance Supervisor

    3 weeks ago

    Beverage Distribution Center Inc. College Point, United States

    ABOUT US: · With a dedication to our people and our products, The Honickman Companies are collectively one of the largest independent beverage employers in the country. Our Pepsi business includes distribution for brands like Pepsi-Cola, Starbucks, Lipton Teas, Gatorade, Evian an ...

  • LandOLakes

    Quality Assurance Supervisor- Night Shift

    3 days ago

    LandOLakes Hicksville, United States Full time

    Quality Assurance Supervisor- Night ShiftThe Quality Supervisor is a quality champion for the plant. You'll be responsible for: ensuring testing results are timely, accurate, and meet all regulatory requirements as well as Land O'Lakes specifications prior to release of product. ...

  • The Riverside Premier Rehabilitation and Healing Center

    RN Supervisor

    5 days ago

    The Riverside Premier Rehabilitation and Healing Center New York, United States

    RN Supervisor · $5,000 Sign on Bonus NOW OFFERING DAILY PAY · The Riverside Premier Rehabilitation and Healing Center is looking for a talented and hard-working RN Supervisor. The RN Supervisor assumes primary nursing responsibilities for the management of resident and staff acti ...

  • Appledorn Assisted Living Center North

    3rd shift nursing supervisor

    2 weeks ago

    Appledorn Assisted Living Center North Holland, United States

    We are looking for a compassionate person to join our growing team The right candidate has a can-do attitude, a friendly demeanor, and the ability to provide many levels of support to our residents and families. · This is a 12 hour shift. · The shift time is 6:30pm-7am. · Wage ...

  • NYC Health + Hospitals

    Clinical Lab Technologist Level IV

    1 day ago

    NYC Health + Hospitals New York, United States

    About NYC Health + Hospitals: · Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accred ...