- Coordinating and administering all Gas and Fuel traffic functions relating to freight delivery. Responsible for all incoming/outgoing dispatch phone calls on a daily basis.
- Records customer orders, dispatches the order to the Drivers, and provides BOL to the Administrative team for further processing.
- Coordinates deliveries and orders to keep Drivers within the daily hours allowed by the DOT
- Assists with coordinating exemption requests with MT Petroleum Marketers Association when drivers experience long lines for loading and customer supply is exhausted.
- Coordinates with Drivers to resolve any issues, problems or concerns that arise in transit or during delivery. Decides and disseminate solutions to meet and satisfy customer needs.
- Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolutions.
- Monitors GPS units on the trucks to assist in processing customer orders effectively & efficiently and use location in the event of an emergency to locate the Driver & trucks.
- Scheduling all inbound and outbound trucks daily.
- Maintains a viable relationship with truck drivers and customers to ensure needs are met at all times.
- Provides accurate accident, safety and various other related reporting as required.
- Performs and assumes other duties and responsibilities as may be required by immediate supervisor.
- On-call nights and rotating weekends as assigned.
- Tracks, monitors and orders railcars and communicate with CP for spotting and releasing railcars as applicable.
- Proficient verbal and written communication skills
- Proficient problem solving and analytical skills
- Attention to detail and high level of accuracy
- Ability to manage priorities and workflow and make timely and sound decisions
- Ability to handle multiple projects and meet deadlines
- Flexibility to work within constantly changing priorities
- Ability to work independently
- High School Diploma or GED
- Proficiency in MS Office
- Previous dispatch experience
- Knowledge of DOT rules and regulations
- Knowledge of fuel, heating and oil and/or lubricant industry and MT area
- Knowledge of freight rates and common carriers
- Class A CDL
- Medical with a great wellness program that includes up to $2200 per year in HSA contributions, Dental, Vision, Company paid life insurance, LTD, STD;
- 401k with generous company match;
- Paid time off;
- Great working environment
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Dispatcher - West Fargo, United States - Farstad Oil
Description
Farstad Oil is part of Parkland USA and the Parkland Corporation family of brands. Parkland is an independent supplier and marketer of fuel and petroleum products and a leading convenience store operator.Position Title: Dispatcher
Location: Fargo, ND
Position Summary: The Dispatcher position is responsible for scheduling bulk deliveries, assisting drivers with directions, and providing customer service and logistics support with respect to fuel, heating oil and/or lubricant deliveries throughout the geographic area.
Salary: $47,000 - $60,000 per year (DOE)
Key Responsibilities:
Essential
Parkland USA is an Equal Employment Opportunity Employer.
Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.
