Field Service Technician - Ann Arbor, United States - Gudel

Gudel Ann Arbor, United States

1 week ago

Description

Job Description

Job DescriptionSalary:

The Purpose of the Position:

The Field Service Technician will represent Güdel at Customer facilities executing installation, troubleshooting, rebuild, supervision, and/or preventative maintenance activities to optimize our customers processes and machinery.

Essential Duties and Responsibilities:

Troubleshoot, repair, maintain, and improve the production performance of Güdel equipment throughout the installed base
Install, test, and commission Gudel equipment
Use of tools, measurement & test equipment as dictated by the specific equipment and situation
Perform professional preventive maintenance and provide service to our customers; analyze the condition of installed systems and rectify faults; detect potential problem to prevent production stoppages
Partner with Project Managers, Engineering and Customers to coordinate maintenance, installations and repairs
Perform and document detailed service reports and expense reports accurately and in a timely manner
Able to support On-Call line for customers on a rotational weekly basis
Provide information to Support Quotations for customers

Required Education, Training & Experience

High school diploma plus two additional years of related technical training
A minimum 4 years with hands on experience in electrical / mechanical repair or servicing industrial equipment
Proficient reading, oral, and written English language skills
Must have a valid driver's license

Preferred Education, Training & Experience:

Proficient reading, oral, and written Spanish (Mexico) or French (Canada) language preferred
Microsoft Office Suite, and other PC-based industrial automation software tools

Skills, Knowledge, Abilities & Behaviors:

Ability to portray Güdel in a professional and positive manner at all times
Excellent Customer Service Skills
Excellent written, verbal communication and active listening skills
Ability to perform mechanical, electrical, and pneumatic installation and build of Güdel equipment
Ability to maintain a high level of professionalism in stressful environments
Ability to work unsupervised and on varying shifts
Ability to organize several tasks according to importance and sequence steps to insure timely work completion
Ability to follow all applicable safety requirements and other Güdel procedures and policies
Professional and positive approach, self-motivated, strong relationship building skills and team player
Ability to travel up to 75% of the time and work a flexible work schedule

Supervisory Responsibilities:

Ability to effectively lead/supervise contract labor during installations or as needed

We offer:

100% Company Paid health benefits (medical, dental, vision, life & disability)
10% Shift Premium on top of hourly rate (applicable to hours worked past 5pm)
Weekend Travel Bonuses
Tuition Reimbursement (up to $5,250 per year)
Competitive Compensation and Paid Time Off Benefits
Professional Development Opportunities

To learn more about us go to: Güdel Corporate Website )

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