Communications Specialist - Charlotte, United States - Ustech Solutions

Description

Job Title: Communication Specialist IV

Job Location: Charlotte NC 28202/Raleigh NC

Duration: 36 Months

Note: Hybrid- After onboarding, must be able to work in the office 2-3 days p/wk- Charlotte or Raleigh locations.

Job Description:

The Communications Consultant – Account Managers are responsible for managing the development and execution of all communications projects for customer work to ensure message and brand consistency and align with corporate strategies.

Job Duties & Responsibilities

Serve as the Account Manager and key communications strategist, advisor and coordinator for Advertising, Brand and Creative Communications. Support development, implementation and evaluation of communications plans based on an understanding of the client and designed to achieve business goals. Coordinate with other sections in Corporate Communications. Provide information and insights to support the ongoing planning and evaluation process.

Serve as primary point of contact with key clients on their communications projects. Develop and implement project plans including schedule and budget

Develop and maintain strong relationships with key clients based on understanding their business, their goals, their customers and their issues. Maintain open lines of communication that include the right balance of in-person interaction and attendance at their meetings.

Collaborate with the Creative Services teams on all marketing, advertising and creative development to ensure consistency and on-strategy execution. Ensure that work product is high quality and developed in a timely and cost-efficient manner. Follow defined workflow process.

Work with key clients and the External Digital Communications Channels team to improve the company's online marketing channels and ensure processes are followed.

Basic Qualifications

Bachelor's degree in communications, journalism, public relations, English or related field

8+ years of account management experience

Advertising, branding and marketing communications experience

Analysis and project management experience

Demonstrated strong written and verbal communication skills

Experience in producing integrated campaigns, such as print collateral, videos, digital media, social media, radio, etc.

Proficient in Microsoft Office products, such as Outlook, Word, PowerPoint, Excel and SharePoint

Experience with a work management system (e.g., Workamajig)

Ability to work closely with and resolve communications issues with key clients

Ability to build, develop and maintain strong client relationships

Experience in providing communications counsel and advice to clients

Comfortable working in highly matrixed environment.

Demonstrated ability to strategically plan communications that are tied directly to measurable business results

Ability to work and make decisions independently and collaboratively with multiple stakeholders

Highly motivated individual who can follow through and work with minimal direct supervision

Experience handling conflict and contentious issues internally and externally

Previous energy industry experience is helpful

Knowledge or experience with Kanban principles