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    Automotive Service Advisor - Placerville, United States - Thompsons Auto Group

    Thompsons Auto Group
    Thompsons Auto Group Placerville, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Automotive Service Advisor - Chrysler Dodge Jeep Ram

    Thompson's Family of Dealerships - Multi-Brand Auto Group

    Over 30 years family owned, located just minutes from the well-known Apple Hill Area in Placerville

    We are looking for an individual that wants to grow with our company, enjoys working with people, team player and multi-tasker and wants to learn.

    City wages with the small town feel.

    Job responsibilities

    • Maintaining required CSI (Customer Satisfaction) scores
    • Promptly greet customers
    • Obtain customer information or update current information
    • Write up customer concerns
    • Preview multi point inspection process
    • Perform a walk around every vehicle
    • Prepare estimates for repairs
    • Obtain customer authorization for repair
    • Follow up with customer on progress
    • Review repairs once completed with customer
    • Follow up within 48 hours after repairs
    • Comply with the BAR Ro standards (write it right )

    Job Requirements

    • 2+ years required in automotive writing
    • Ability to multi task under pressure with work volume and stay composed
    • Great in person communication skills
    • Basic math skills
    • Computer knowledge of basic programs and data entry
    • Phone etiquette
    • Automobile knowledge a plus

    Benefits

    • Hourly/ plus commission (40k plus)
    • Healthcare
    • Paid Vacation
    • 401k

    Great working environment, Family owned business

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