Jobs
>
Salt Lake City

    Technical Services Engineer - Salt Lake City, United States - MongoDB

    MongoDB
    MongoDB Salt Lake City, United States

    3 weeks ago

    Default job background
    Description

    The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

    MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

    We are looking to speak to candidates who are based in Palo Alto, Salt Lake City or Vancouver for our hybrid working model.

    Cool things you'll do


    MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

    You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

    What you need


    We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

    It's important for candidates to check off these boxes:

    • Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
    • Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
    • Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
    • Experience building and maintaining complex mission-critical production database systems
    • Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, , Go, etc.
    • Broad awareness of customer workloads and use cases, including performance, availability, and scalability
    • Experience analyzing issues holistically, from the application tier through the database, down to the storage
    • Genuine desire to help people
    • Ability to think on your feet, remain calm under pressure, and solve problems in real-time
    • Desire and ability to rapidly learn a wide variety of new technical skills
    • Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

    Bonus Points

    • Experience managing large scale databases (e.g. RDBMS, NoSQL)
    • Experience with authentication systems such as LDAP, Kerberos, AD
    • Experience using or managing MongoDB
    • Experience using distributed version control systems, and in particular git
    • Experience using any cloud services stack such as AWS, Azure or GCP
    • Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

    Success Measures

    • In 3 months, you'll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
    • In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
    • In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

    To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world

    MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

    MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

    MongoDB's base salary range for this role in the U.S. is: $90,000—$176,000 USD
  • MRINetwork Jobs

    Service Engineer

    1 week ago

    MRINetwork Jobs Salt Lake City, United States

    Job Description · Job DescriptionMRI of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Salt Lake City area. This ...

  • Expert Executive Recruiters (EER Global)

    Field Services Engineer

    2 weeks ago

    Expert Executive Recruiters (EER Global) Salt Lake City, United States

    Our client a developer of the world's only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team. · Requirements: · Experience with product support in the digital printing , Semi-Conductor , FPD or other re ...

  • Varex Imaging

    Equipment Service Engineer

    1 week ago

    Varex Imaging Salt Lake City, United States

    To apply to a Varex Imaging position, please create an account and sign-in. · CURRENT VAREX IMAGING EMPLOYEES: Please apply by logging into your internal Workday Account. · Summary · Provides highly visible customer support through the performance of on-site installation, as well ...

  • FLSmidth

    Field Service Engineer

    2 weeks ago

    FLSmidth Salt Lake City, United States

    Do you want to make a difference in the world and contribute to a sustainable future? ​ · We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It's a big responsibility, and we have committed to do it. We have lau ...

  • Metso

    Field Service Engineer

    5 days ago

    Metso Salt Lake City, United States

    Press Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Select how often (in days) to receive an alert: · Field Service Engineer - Flotation/Thickeners · Primary Location: · Salt Lake City, UT, US · Would you like to take this opportunity ...

  • Bodor

    Customer Service Engineer

    3 weeks ago

    Bodor Salt Lake City, United States

    **Customer Service Engineer** · Salt Lake City, UT · **C****ompan****y Summary:** Jinan Bodor CNC Machine Co. LTD is a high-tech enterprise gathering R & D, production and marketing of laser equipment at one, the headquarters is located in Jinan high-tech zone. BODOR is a rapidl ...

  • CoSM

    Field Service Engineer

    3 weeks ago

    CoSM Salt Lake City, United States

    Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attra ...

  • Cephas Consultancy Services Private Limited

    Field Service Engineer

    3 weeks ago

    Cephas Consultancy Services Private Limited Salt Lake City, United States

    Job Description · Job Description · Company Overview: · Cephas Consultancy Services Private Limited is a leading marketing and advertising company in India. With a strong presence in the industry, we specialize in providing innovative solutions to our clients, helping them achi ...

  • Myriad Genetics

    Service Engineer II

    1 week ago

    Myriad Genetics Salt Lake City, United States

    Responsibilities · Taking responsibility for uptime on a multi-million dollar pipeline through equipment maintenance, instrument qualification, and rapid response to issues · Interfacing with CLIA laboratory personnel to troubleshoot problems and schedule work on instrumentation ...

  • Expert Executive Recruiters

    Field Services Engineer

    1 week ago

    Expert Executive Recruiters Salt Lake City, United States

    Our client a developer of the world's only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team. · Do you have the right skills and experience for this role Read on to find out, and make your application. ...

  • Expert Executive Recruiters

    Field Services Engineer

    2 weeks ago

    Expert Executive Recruiters Salt Lake City, United States

    Our client a developer of the world's only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team. · Do you have the right skills and experience for this role Read on to find out, and make your application. ...

  • Expert Executive Recruiters

    Field Services Engineer

    3 weeks ago

    Expert Executive Recruiters Salt Lake City, United States

    Our client a developer of the worlds only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team. · Requirements: · Experience with product support in the digital printing , Semi-Conductor , FPD or other r ...

  • Expert Executive Recruiters

    Field Services Engineer

    3 weeks ago

    Expert Executive Recruiters Salt Lake City, United States

    Our client a developer of the worlds only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team. · Requirements: · Experience with product support in the digital printing , Semi-Conductor , FPD or other re ...

  • Myriad Genetics

    Service Engineer II

    5 days ago

    Myriad Genetics Salt Lake City, United States

    Taking responsibility for uptime on a multi-million dollar pipeline through equipment maintenance, instrument qualification, and rapid response to issues · Interfacing with CLIA laboratory personnel to troubleshoot problems and schedule work on instrumentation · Performing regula ...

  • Abbott

    Field Service Engineer

    3 days ago

    Abbott Salt Lake City, United States

    Job Description · Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and bra ...

  • Myriad Genetics

    Service Engineer II

    1 week ago

    Myriad Genetics Salt Lake City, United States

    Job Description · Responsibilities Taking responsibility for uptime on a multi-million dollar pipeline through equipment maintenance, instrument qualification, and rapid response to issues · Interfacing with CLIA laboratory personnel to troubleshoot problems and schedule work on ...

  • Eastmen Human Resources B.V

    Service & Commissioning Engineer

    5 days ago

    Eastmen Human Resources B.V Salt Lake City, United States

    (Electrical) Service & Commissioning Engineer · Starting Date: as soon as possible · Job ID: 3570 · Apply and get connected with a VIP recruiter today · Do you have experience in the maritime industry? Do you speak a good level of English and looking for a new professional oppor ...

  • Delta Staffing

    Field Services Engineer

    1 day ago

    Delta Staffing Salt Lake City, United States

    What you'll do: · Diagnose and repair Fanuc equipment at customer sites on a moment's notice and remain on-site for the duration of time required to perform the troubleshooting and repair. Assignments may involve long hours, night, weekend and holiday work. · Work with customers ...

  • Metso

    Field Service Engineer

    3 weeks ago

    Metso Salt Lake City, United States

    Would you like to take this opportunity to influence the industry towards a more responsible use of the world's natural resources? · At Metso you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and t ...

  • Instron

    Field Service Engineer

    3 weeks ago

    Instron Salt Lake City, United States

    Job Description · Job Description Company Description · Instron is a global organization that designs, manufactures, sells and services materials testing systems. Our systems are trusted by 95% of the world's largest manufacturing companies to gather critical data, informing th ...