Income Maximization Case Manager - Knoxville, TN, United States - Volunteers of America Mid-States
Description
Full Time, Salaried (Exempt)Supportive Services for Veteran Families (SSVF)
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service.
We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.
Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Employee Assistance Plans (EAP)Medical Coverage
Dental Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
403b retirement plan with company fund matching
Training & Development
VOA University - Staff Development
VOA Academy - Clinical Training and Development
The SSVF program assists Veterans who are homeless or at-risk of homelessness end their housing crisis. The goal of the SSVF Income Maximization Case Manager is to assist veterans in ending their housing crisis, enhance their independent living skills by providing supportive services and education, connect them with community resources, and empower them to
maintain long-term housing stability and self-sufficiency. The position will be responsible for assisting Veterans in obtaining income in the form of training, employment, and benefits.
This position requires a Bachelor's degree in social work or related field and less than five (5) years of experience in the field; at least five (5) years of experience in the field and no degree; or a Veteran with three (3) years of related work experience.
Must complete required case management training within 90 days of hire and complete SSI/SSDI Outreach, Access, and Recovery (SOAR)
online training.
Income Maximization Case Manager responsible for connecting Veterans with benefits, including SOAR applications, Veteran benefits, and other mainstream benefit sources (TANF, SNAP, etc.)
Establish linkages with appropriate agencies and service providers in the area/community.
Connect all Veterans with the American Job Centers and career centers.
Provide referrals for supportive services to participants, including financial planning services, transportation services, income support services, fiduciary and representative payee
services, legal services, childcare, and housing counseling.
Complete required documentation (including progress notes) within 48 hours of contact and enter data into the Homeless Management Information System (HMIS).
Performance Quality Improvement (PQI) duties as assigned by supervision and PQI committee.
Work in partnership with other SSVF Case Managers, Intake Coordinators, and Outreach Workers; Serve as a resource for income education and support tailored to the needs and desires of the Veteran.
Advocate for the Veteran, integrating cultural values into their case plan.
Provide employment education services, materials, and referrals to Veteran and their family, based on individual needs.
Serve as a liaison between local HUD-VASH teams, attending all case conferencing with both HUD-VASH and SSVF teams and locally coordinating and planning to be responsive to the needs of unhoused Veterans in the service area.
Develop relationships with VA staff, as well as state Department of Labor staff, community partners, employers, and other referral networks.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.