Server / Lead Server Full-Time Server - Saint Charles, MO, United States - Arrow Senior Living

Description

Job Title:
Dining Ro om Manager


Department/Group:
Culinary /N on-Exempt

Company Philosophy

Arrow Senior Living Management wants every person who chooses to join our team to understand that they play a very important part in a much larger story of residents li ves .

It is our hope that Arrow team members create joy-filled memories with this respected generation.

And because there is no greater gift that someone can give than their time, we thank you for your generosity.

Key Accountability
1)

Keep Front of House F ront of M ind :

As the Dining Room Manager, you re respons ible for ensuring the dining room looks (and stays) perfect and the servic e residents re ceive is impeccable.

2)

B e a Host with the Most :

What does it mean to be a great host? Its your job to greet res idents and make them feel welcome, b e present in the din ing room, mingl e and entertain, and foster an environment where residents can connect.

3)

B e a Peppy Prepper :

Whether prepping a table for service, salads for the next meal, or rolling silverware, the Peppy Prepper understands a successful meal service can only happen if youre prepared.

4)

B e a Titan of Tidiness :

Bussing tables, sweeping floors we know its not glamorous, but this important role play s a crucial part in making the community something w e can be proud of.

5)

B e a n Appetite Anthropologist :

Comm unicate with supervisors and Wellness when poor dietary habits or unusual changes in appetite are observed, as well as when residents are absent from meals.

Duties

T his position description is design ated to outline primary duties, qualifications , and job scope, but not limit the individual or the organization to just the work identified.

It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors .

Present a professiona l demeano r that communicates a corporate philosophy of service, goodwill, and genuine interest in each residents needs.

Familiarize yourself with residents of the Community, including each resident's name, in terests, hobbies, and food and beverage prefere nces.

Pro vide oversight of dining room services .
Manage tasks and performance of servers while leading by example .
Provide exceptional customer service.
Be on time and courteous and present a clean and profess ional appearance and demeanor all times.
Use or wear req uired equipment and protective devices and clothing .
Promptly and respectfully follow all direction from managers and supervisors.
Provide prompt, polite , and professional service to residents.

Assist residents and team members with beverages, salads, soup s, desserts, and other service needs; always use serving trays provided to serve dishes and bever ages as well as when bussing tables to minimize breakage of such items.

Pre-bus tables as you work in y our section and clean and wipe down and promptly reset t ables with utensils, chinaware, silverware, and glassware as residents leave dining room.

Complete daily cleaning duties as scheduled and requested.
Set tables, refill all condiments, and follow clean ing procedure after every meal.
Set up and replenish salad preparation , and beverage and service stations.
Assist cook with minor preparation.

Maintain professionalis m when interacting with all current and prospective residents and team members; address re sident con c erns in a caring manner.

Participate in all required tra ining programs offered by employer , including Adult First Aid .
Perform other duties as assigned.
Assist with decorating the community for all special events, holidays, and parties.

Assist C ulinary Di r ector with administrative duties as ass igned, e.g., chec king timecards and entering notes, entering schedules weekly for all C ulinary staff.

Participate in all tra ining offered by employer .
Requirements
Be at least eighteen (18) years of age.
Pr evious experience leading a hospitality team preferred.
Kno wledge of the requi rements for providing care and supervision appropriate to the residents.
Be in good health and physically and mentally capable of performing assigned tasks.

Good physical health and freedom from tuberculosis shall be verified by a health scree ning performe d by a physician not more than six (6) mont hs prior to or seven (7) days after employment.

Must be criminally cleared by DOJ and FBI background check.
Have a current Adult First Aid card at time of employment and maintain throughout leng th of employment.
M ust have and maintain a food server permit as required by the county .
Must have dependable transportation and be able to work varying hours as needed .

Has demonstrated skills, kn owledge, and competency in the areas of leadership and supe rvisio n, including t ime management and organization, as well a s the ability to represent and promote events and programs.

Proficient written and oral communication skills required.
Positive and ene rgetic attitude .
Physical Requirements

While performing the dutie s of this job, the employee is regularly required to c om municate in person and through written correspondence and navigate visually.

This position is very active and requires standing, walkin g, bending, kneeling, and stooping all day.

This position a lso re quires employee to be able to retrieve items from sto rag e, including overhead bins or cabinets.

The employee must frequently lift and/or move items up to 50 pounds. The use of a ladder is req uired.

The position requires employees to be in close conta ct to extreme temperatures, including cooking surfaces and wal k-in freezers.

The job functions are primarily indoors, but employee may be required to work outside for events .

Arr ow Sen ior Living Management, LLC rev. 12/15/2021
Required
Preferred
Job Industries