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Parts Associate - Orlando, United States - OPTIMUM RV
Description
Optimum RV, a growing full-service RV Dealer, is seeking a Parts Associate to support both Sales and Service departments.Responsibilities:
Guide each customer through the functions and usages for their RV
Perform and demonstrate the proper hitch set up on all travel trailer deliveries, and proper coupling procedures for all fifth wheel deliveries.
Educate each customer with the operation of their brake controller and confirm that they are able to comfortably operate.Responsible for ensuring the delivery area's appearance and cleanliness.
Responsible for ensuring units scheduled for delivery the next business day are ready for transfer from the make ready area to the assigned delivery pad.
Participate in the daily department opening/closing procedures as defined in written department policy.Coordinating with the Service and Parts Departments.
Walking the RV with the customer, taking notes on any needed changes.
Listening to client concerns and determining their needs.
Help control and maintain inventory
Assist technicians with acquiring parts to help shop run efficiently
Locate and secure parts from various vendors for shop jobs
Stock parts shelves in correct fashion, making sure parts are sorted in bins, well marked and neat
Use online catalogs for parts look-ups, identifying the location of parts through computer system and applying parts to work orders and service tickets
Order parts not in stock if, after discussion with Parts Manager, it is determined that the parts are needed
Answer parts phones when front counter is overloaded
All other responsibilities as assigned.
Essential Characteristics:
RV Parts Experience preferred but not required
High School diploma, GED or trade school equivalent
Valid driver's license
Minimum Qualifications:
Pleasant and professional etiquette.
Excellent communication skills.
A willingness and ability to learn in a fast-paced environment
Work independently and multi-task
Benefits:
Optimum RV offers an excellent benefits package to all eligible employees including:
Competitive wages
Medical insurance
Dental insurance
Vision Insurance
Company-Paid Life insurance
Supplemental Life Insurance
Short & Long Term Disability
Critical Illness, Accident and Hospital Indemnity coverage
EAP
Wellness Program including Gym Reimbursement
Vacation, Personal Time & Holiday pay
Optimum RV complies with all federal, state, and local laws prohibiting employment discrimination of any kind.
Optimum RV is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
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