Optometric Tech II - Pensacola, United States - West Florida Medical Center Clinic PA

Description

• Correctly summarizes and documents the Optometrist's verbal statements during an examination, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment, plan and recommendations for treatment.
• Appropriately identifies, in any progress note, self as the individual acting as the Optometrist's scribe.
• Observes the patient and the Optometrist and assists as appropriate during the exam.
• Identifies self, department, and Optometrist when performing a diagnostic procedure on a patient.
• Prepares examination and treatment rooms.
• Assist with patient eye examinations, procedures, or treatments as directed by the Optometrist.
• Assists Optometrist with refractions.
• Performs various vision and diagnostic tests using optometric instruments that provide diagnostic information and identifies to patient or family member brief explanation of test.
• Documents instructions given to patient in electronic medical record.
• Administers topical medications or diagnostic drugs as required by the Optometrist for testing or treatment.
• Educates patients in relation to medications, tests, procedures and compliance with treatments the Optometrist prescribes.
• Prepare and maintain records and reports in electronic medical record system for test tracking to provide continuing quality patient care.
• Coordinates schedule changes with front desk.
• Cross-trained in contact lens and optical shop.
• Assemble patient charts for daily appointments.
• Ensure all charge slips are completed and entered on a daily basis. Maintain up-to-date records of daily charges.
• Efficiently and accurately input data into electronic medical record system.
• Schedule and greet contact lens patients.
• Order all contact lens as prescribed by Optometrist.
• Maintain inventory and control cost for contact lens department. Inventory includes lenses and applicable accessories.
• Notify patients when contact lens are available for pick-up and schedule fitting appointment.
• Maintain follow-up with new contact lens wearers for patient satisfaction.
• Educate patients on appropriate insertion and removal of contact lens, as well as appropriate cleaning techniques.
• Follow established procedures for payment collection, receipts, and deposits.
• Assist opticians with glass sales as needed.
• Function as Patient Services Representative (PSR) as needed.
• Other duties as assigned.

• Follow established corporate and department-specific policies and procedures.
• Attend all corporate and department-specific required training.
• Uphold MCC's Purpose, Values, and Vision.
• Abide by MCC's Corporate Culture Responsibilities.
• Perform other duties as may be assigned cheerfully and willingly.

• Minimum education requirement is high school diploma or GED. Some college preferred.
• Certification (CPOT) is preferred; however, years of experience directly related to optometry/contact lens/optical shop and on-the-job training will be considered in lieu of certification.
• If certified, must maintain certification throughout employment in an Optometric Technician II position.

• Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff at all levels of the organizational hierarchy in a cooperative, team-oriented manner.
• Must be able to safely and correctly operate Auto-Refractor and Lensometer.
• Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm
• Medical Terminology, Preferred knowledge of operating electronic health records (EHR) systems.
• Proficient in use of English language both in written and verbal communication, including correct usage of grammar and ability of written expression for clarity.
• Must be able to communicate with individuals of varying socio-economic backgrounds.
• Legible handwriting and ability to accurately record information.
• Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Professional demeanor and recognition of privacy considerations for patients and families.

• Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
• Standing/Walking: Occasionally; activity exists up to 1/3 of the time
• Keyboarding/Dexterity: Frequently; activity exists from &fac34; of the time
• Ability to look at a computer screen for extended periods.
• Ability to perform constant repetitive hands and finger motions.
• Must be mobile and able to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes

• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints.
• Must be able to work under stress and remain calm and professional.

• Clinical back/front office environment
• Exposed to frequent and constant interruptions in daily functions/schedule.
• Must be available to customers and staff throughout the day.
• May be required to work extended hours to meet department needs.