Grocery Wellness Coordinator - Duluth
4 hours ago
Job description
Job DetailsJob Location:
Hillside - Duluth, MN 55805
Position Type:
Full Time
Salary Range:
$ $19.05 Hourly
Job Summary:
Grocery Wellness Coordinators purchase, process returns, price, process special orders and merchandise designated products. They receive/unload deliveries, verify counts, apply for credits and coordinate return of damaged/mis-picked products. They sort special orders and products for the sales floor and/or to appropriate storage. Grocery Wellness Coordinators provide daily leadership to employees and train staff in compliance with WFC policies and practices.
They also work with department management to set priorities and pars and assist the department manager in coordinating department operations to meet goals for sales, margin, labor expense and customer service.
Duties and ResponsibilitiesEssential Job Specific Duties and Responsibilities:
Receive, purchase, price, process special orders and merchandise designated products through approved suppliers to meet department goals and in compliance with the department's Organic Standards Handling Plan and established practices; communicate and document unresolved vendor issues and/or concerns to department management; work with department management to identify new products and vendors.
Ensure adequate and timely supply of products from vendors and that volume of products ordered meets needs of anticipated sales/usage; ensure designated products are received according to established practices and, as applicable, credit is received from vendors; ensure vendor invoices are accurate and coordinate product pricing and promotional pricing with IT Department in a timely manner.
Expedite received orders for the sales floor and/or to appropriate storage; sort special orders and allocate to appropriate storage and/or to other departments; document contributions/losses in compliance with established practices.
Promptly coordinate Point of Sale/POS maintenance information with IT Department including, but not limited to, price changes, entry of new products/sale batches and deleting products/sale batches; coordinate with IT Department to ensure appropriate and accurate shelf signs/price tags for all designated products.
Direct, train and develop designated employees in compliance with established practices, policies and budget restrictions to support day-to-day operations and to achieve department goals.
Ensure cooperation and coordination with department management to achieve department goals for purchasing, receiving, storage, stocking, rotating and merchandising of all Grocery Department products.
Ensure department accountability for maintaining performance standards, provide daily supervision and leadership to designated employees and follow through promptly on documentation and coaching in compliance with WFC policies and practices.
Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
Achieve WFC customer service standards for internal and external customers.
Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.
Essential Organization Specific Duties and Responsibilities:
Abide by all WFC policies and procedures.
Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.
Follow and ensure compliance with all safety practices and policies.
Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.
Uphold all personnel and operational policies, giving correction to staff and feedback to management as needed.
Additional Duties and Responsibilities:
Achieve daily operational goals as directed by your supervisor.
Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
Promote ownership and owner benefits consistently and positively.
Perform other tasks as assigned by department management.
Qualifications
Knowledge, Skills, Abilities
Preferred Knowledge, Skills, and Abilities
Experience in retail, grocery, natural foods and/or cooperative business
Available to work evenings, weekends, holidays
Experience using purchasing and merchandising systems
Customer service experience
Essential Knowledge, Skills, and Abilities
18 years of age or older
Leadership experience
Basic computer literacy including familiarity with using a web browser and email
Ability to operate effectively within established systems and procedures
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures and meet department work objectives
Ability to handle confidential information
Willingness to learn and perform all aspects of the position
Ability to be flexible and to adapt to changing conditions
Demonstrate objectivity and neutrality under pressure
Ability to work efficiently in a fast-paced environment
Ability to effectively convey information
Regular, predictable attendance
Essential Physical Requirements
Ability to occasionally move up to 50 lbs. or more throughout shift
Ability to repetitively move objects up to 15 lbs. throughout shift
Ability to remain in a stationary position for extended periods of time
Ability to move around the premises throughout shift
Ability to operate position-required machinery
Ability to do repetitive office tasks including, but not limited to, filing, using a computer keyboard, understanding information from a computer screen/LCD monitor and written materials for the entirety of shift
Ability to safely use sharp cutting instruments
Work Environment:
Occasional Exposure
Outdoor weather conditions
Frequent Exposure
Handling wet, hot, cold, and/or frozen products
Wet and/or humid conditions
Change in room temperatures
Carts, pallets, and hand-trucks moving in and out of storage/retail areas
Constant Exposure
Background music and in-store pages
Food odors, grain and spice dust, food allergens
IMPORTANT DISCLAIMER NOTICE
The essential duties and responsibilities and knowledge, skills and abilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.
The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Employees must be able to satisfactorily perform the essential functions of this position, with or without reasonable accommodation. Any questions regarding accommodations should be directed to the Human Resources Manager.Similar jobs
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