Medical Office Manager - Howard, United States - State of Maryland

Description

Introduction
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GRADE
13 \r

LOCATION OF POSITION
Howard County Health Department\r8930 Stanford Blvd.\rColumbia, MD 21045\r

POSITION DUTIES
\r\rThe Office Manager is the lead in ensuring the\rday-to-day operations of the HCHD's clinic. This position ensures steady\rworkflows and uninterrupted services for the sexual and reproductive health\rclinic, tuberculosis control clinic and child and adult immunization clinic.\rResponsibilities for this position include administrative tasks, initiation of\rmedical billing (including eligibility verification, prior authorizations,\rapplying appropriate deductibles and/or copays), creating charges for self-pay\rpatients, overseeing the electronic health record appointment system, and\rdeveloping and reviewing policies and procedures. This position supervises 2\rFiscal Account Clerks II and a Health Records Technician.\r\rManagement of\rHealth Center and Clerical Office Staff 35%\rSupervises the\rdaily clerical operations and record management at the health centers to\rmaintain efficient office practices\rCreates and\roversees a monthly schedule\rAttends\rsupervisory meetings on a monthly basis\r\rFront End\rBilling and Collections Oversight 25%\rOversees the\rColumbia Health Center fiscal operations\rWorks closely\rwith Billing Specialists\rScreens all\rclients for Medicaid or commercial insurance eligibility, obtains authorization\rand pre-authorization for billing insurance companies, verifies\rdeductible/copay information\rCreates\rcharges and receives payments for self-pay patients\rOversees the\rcollection of donations received,data entry, andcollection of\rfees\r\rTelephone/Personal\rCommunication 10%\rScreens and\rrefers calls and visitors to appropriate staff\rPrepares and\rupdates voicemail services for planned or unplanned building closures\r\rElectronic\rHealth Record Management 10%\rOversees the\ropening, maintenance and closing of records per MD state records management\rdivision policy and procedure\rOversees\rpatient portal registration\rManages/troubleshoots\rpatient kiosk\r\rQuality\rAssurance 10%\rProvides daily\rdirection to all clerical staff and assesses daily staffing operations\r\rStaffing 5%\rRecruits and\rorients new clerical staff\r\rSupervision 5%\rSupervises,\revaluates and counsels assigned staff\rPrepares and\rconducts PEPs according to schedule\r\rOther duties\ras assigned\r\r

MINIMUM QUALIFICATIONS

Education:
Graduation from an accredited high school or possession of a high school equivalency certificate

\rExperience:

One year of experience supervising lower-level clerical employees

\rNotes:

\r1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.\r2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.\r3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer inAdministration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience. \r\r

SELECTIVE QUALIFICATIONS
Applicants must meet the selective qualification to be considered.
Include clear and specific information on your application regardingyour qualifications.\r\r\rCandidates must be bilingual in English and Spanish\r

DESIRED OR PREFERRED QUALIFICATIONS
Desired Qualifications\r-Experience managing an outpatient medical clinic\r-Experience with basic medical billing processes (eligibility verification, deductions, copays, prior authorizations, etc.)\r-Experience with electronic medical records\r-Familiar with ICD-10 and CPT codes\r

SELECTION PROCESS
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation.

The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.

Therefore, it is essential that you provide complete and accurate information on your application.
Please report all related education, experience, dates and hours of work.
Clearly indicate your college degree and major on your application, if applicable.

For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).\rComplete applications must be submitted by the closing date.

Information submitted after this date will not be added.\rIncorrect application forms will not be accepted.

Resumes will not be accepted in lieu of a completed application.\rCandidates may remain on thecertified eligible list for a period of at least one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

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BENEFITS
STATE OF MARYLAND
BENEFITS\r\r

FURTHER INSTRUCTIONS
Online applications are highly recommended.

However, if you are unable to apply online,the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W.

Preston St., Room 114-B, Baltimore, MD 21201.Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.\rIf additional information is required, the preferred method is to upload.

If you are unable to upload, please fax the requested informationto Only additional materials that are required will be accepted for this recruitment.

All additional information must be received by the closing date and time.

\rFor questions regarding this recruitment, please contact theMDH Recruitment and Selection Division at \rIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at \rAppropriate accommodations for individuals with disabilities are available upon request by calling:

or MD TTY Relay Service \rWe thank our Veterans for their service to our country.\rPeople with disabilities and bilingual candidates are encouraged to apply.\rAs an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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