Patient Advocate - Roanoke

Only for registered members Roanoke, United States

1 month ago

Job summary

This position provides frontline risk management through the intake investigation and either resolution or escalation of complaints and grievances from patients family members and visitors. The Patient Advocate will exercise autonomy in determining the optimum method of management to ensure the best possible outcome for all involved.

Provides support to Carilion Clinic staff by assisting with communication between staff and patients and families.
Acts as liaison when appropriate.

Job description

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