Assistant Store Manager - Franklin, United States - Tiff's Treats

Tiff's Treats Franklin, United States

3 weeks ago

Description

Are you ready to start your sweet career with Tiff's Treats? Armed with an operating system designed to strip away the distractions that typically keep restaurant managers from focusing on whats most important, customers and team members, our Assistant Store Managers (ASMs) run day-to-day operations that drive Tiffs Treats brand and growth objectives.

Responsibilities include leading and developing On-Duty Managers, Drivers, and Kitchen staff, executing daily objectives, working with Store Managers and District Managers and other ASMs and SMs in the district to make sure all stores in the market work together to deliver warm moments.

What sets Tiffs Treats apart from other restaurant management jobs?
Leave work smelling like cookies (not grease) every day
Customers are truly, truly happy
Tiffs is a company with a real purpose.

We deliver warm moments and make it easy for people to show appreciation for others-To say: 'Thank you,' 'I love you,' 'Good Luck,' 'Im Thinking of You' .

. . You get the point.

The typical ASM schedule is Monday through Wednesday, 4:00 pm to close and Thursday / Friday 1:00 pm to close.

Ability to run the operation with minimal distractions or unnecessary work (Orders primarily come in online or through call center; there's only one process for all recipes; the manager has the ability to see every order, etc.)
Minimal inventory, forecasting, and P&L work
No endless cash counting, deposit slips, or lengthy check-outs (Were cashless)
An attendance point system that makes it easy to manage tardiness and call-outs

Job Summary:

The primary responsibility of an Assistant Store Manager is to manage operations of their store in Tiffs Treats delivery of the Top five.

The ASM will ensure that customers experience our industry-leading Tiffs Treatment customer service. ASMs execute store operations with accuracy and timeliness to help us deliver warm cookie moments.

ASMs are responsible for store operations including, but not limited to, managing staff, assisting customers, maintaining a clean store, and running an organized shift.

The Assistant Store Manager will primarily be working weeknight shifts-with day and weekend support.

This is a full-time, exempt, salaried position.

Responsibilities and Requirements:
Ability to manage a staff of approximately five to 10 employees
Ability to resolve customer complaints
Assigns, oversees, and evaluates work of staff
Provides on-the-job training for new employees
Assists in the supervision of the preparation, sales, and service of product
Assists in greeting customers, taking orders, using the register, assembling orders, and checking for completeness and correctness
Ensures that every customer receives Tiffs Treatment in person and on the phone and expects the same from all team members
Routes deliveries and serves drivers to maximize delivery business and speed
Completes closing procedures and completes daily paperwork
Executes systems and procedures with 100% integrity and completeness
Proactively stocks supplies and manages inventory

Summary of Experience and Qualifications:
Leadership experience of one to three years or more in food-service, hospitality, or retail
Experience driving sales and excellence
Customer service experience in a fast-paced, food service, restaurant, or retail environment
Flexible availability
Must be punctual and demonstrate outstanding attendance
Must maintain composure during high-volume rushes as a positive example for the team
Must be self-motivated and willing to take initiative
Maintains a positive, can-do attitude with the team and reserves critiques and concerns for conversations with leadership
Must be an excellent communicator and be available and approachable for conversations with team members or team leaders
Must have exceptional problem-solving skills, work ethic, and ability to handle complicated situations
Must have the ability to learn quickly

Physical requirements:
Must be able to safely operate a motor vehicle and follow and obey all traffic laws
Must be able to lift and carry up to 50 lbs
Constant standing and/or walking, often in and out of extreme heat, cold, rain, etc.
Must be able to ascend/descend stairs while carrying up to 50 lbs
Occasional stooping, lifting, pushing, pulling, kneeling, etc. up to 50 lbs
Ability to occasionally bend, twist, reach, and lift items up to 50 lbs
Occasional repetitive motion of the wrists/arms

Store Manager

2 weeks ago

Tillys Franklin, United States Full time

As a Store Manager, you will lead a team of Associates and Managers to consistently deliver an amazing Tillys Experience to every Customer.You will be responsible for all aspects of running a Store, including managing the Store Team and overseeing all Store operations to achieve ...
Store Manager

2 weeks ago

Spencer Gifts Franklin, United States

Spencer's - JobID: J3M15Q6NSQLYNR2NCT3 [Retail Manager / Team Leader] As a Store Manager @ Spencer's, you'll: Establish and maintaining Guest Services; Oversee and be accountable for the operation of a store; Ensure maximum sales and profitability through controlling expenses, sh ...
Store Manager

3 weeks ago

Spirit Halloween Franklin, United States

Spirit Halloween - JobID: J3M15Q6NSQLYNR2NCT3 [Store Supervisor] As a Store Manager at Spirit Halloween, you'll: Be responsible for the overall successful operation of the store while maintaining company standards; Supervise, recruit, train, develop, coach and communicate with al ...
Store Manager

2 weeks ago

Community Choice Financial Family of Brands Franklin, United States

Overview: · As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new ...
Assistant Store Manager

2 days ago

TJ Maxx Brentwood, United States

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...
Assistant Store Manager

3 weeks ago

Big Lots Franklin, United States

** Assistant Store Manager - Merchandising** · *Share by Email* Location: 209 S Royal Oaks Blvd Franklin, TN **Description** · Primarily responsible for freight processing and merchandising functions within the store and is accountable for merchandising and storeroom organizati ...
Store General Manager

2 weeks ago

Petco Franklin, United States

**Store General Manager** · Category: Stores · Location: 3500 Towne Blvd, Franklin , OH 45005 · Schedule: Full_time · C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world · The General Manager (GM) is responsibl ...
Store Manager for branch management

1 day ago

Oceanic Solutions Vanderbilt, United States

What can you expect? · You will be responsible for customer consultation and active sales of high-quality jewelry · You will ensure a consistently high level of customer and service orientation · You will be responsible for leading, developing, coordinating, and organizing the st ...
Assistant Retail Store Manager

2 weeks ago

Swarovski East Rutherford, United States Full time

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. · We are searching for a motivated Assistant Store Manager to place crystal into th ...
T-Mobile Retail Store Manager

2 weeks ago

Verge Mobile a T-Mobile Premium Partner Franklin, United States

Overview: · If you are interested in the hottest new trends in technology, value rewarding connections with people, and can deliver exception customer service, join Verge Mobile as a Retail Store Manager. As a Retail Store Manager that can deliver metric results, follow operatio ...
Full Time Assistant Store Manager

3 weeks ago

Tuesday Morning Franklin, United States Full time

** Full Time Assistant Store Manager (1010 Murfreesboro Rd - Store 0610)** · **Job Category****:** Retail **Requisition Number****:** ASSIS005926 Showing 1 location **Job Details** · **Description** · **Responsibilities:** · **Sales:** Driving sales by creating a sales genera ...
JD - Store Management - Coolsprings Galleria, Franklin, TN

2 weeks ago

JD Sports Franklin, United States

JD Sports - JR [ASM / Store Supervisor] As an Assistant Store Manager and Supervisor at JD Sports, you'll: Support the Store Manager in all aspects of daily execution of customer service, sales, and development of personnel; Train and coach store associates to promote and execute ...
Store Manager

1 week ago

Spencer's Brentwood, United States Full time

Job Description · Hourly rate ranges from $23.25 to $25.05 and is dependent upon qualifications and experience. · Brand: Spencer's · The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation ...
Store Manager

2 weeks ago

UBREAKIFIX by ASURION Brentwood, United States

Job Description · Job DescriptionJob Summary · uBreakiFix/Asurion Tech Repair is looking for a store manager with an interest in technology, experience managing others, dedication to customer service and a passion for learning new things · Position Details: Are you looking for an ...
store manager

2 weeks ago

Dollar Tree Antioch, United States

Dollar Tree, Inc Mt View Rd [Retail Manager / Team Leader] As a Store Manager @ Dollar Tree, you'll: Manage the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates; Perform all opening and closing procedures; Implem ...
Store Manager

3 weeks ago

Journeys Antioch, United States

Journeys - Tanger Outlets Nashville [Store Supervisor] As a Store Manager at Journeys, you'll: Meet and exceed personal and store sales goal and standards of performance; Assist in recruiting and hiring of high caliber employees with in store needs; Assist in training and develop ...
Store Manager

2 weeks ago

Quik Mart Columbia, United States Full time

QuikMart is a family-owned chain of convenience stores located throughout Tennessee and Alabama. · We work by a culture code which says · We are a true team. · We appreciate each other. · We are kind. · We take pride in our work. · If these are your values, join us. · QuikMart ...
Store Manager

2 weeks ago

Hibbet Sports Antioch, United States

Hibbett Sports - JobID: JR109028 [Retail Manager] As a Store Manager at Hibbett Sports, you'll: Lead sales effort in the store by creating a five-star customer service experience; Stay current with market and fashion trends communicating as needed; Understand and execute initiati ...
Assistant Store Manager

2 weeks ago

PetSmart Brentwood, United States

PetSmart, Inc Moores Ln [ASM / Store Supervisor] As an Assistant Store Manager at PetSmart, Inc., you'll: Help to hire and train new associates on all things PetSmart; Engage with and motivate the associates to continue to grow their skills and knowledge throughout their career; ...
Store Manager

2 weeks ago

Jet's Pizza Nashville, United States

Main Responsibilities of a Store Manager · •Responsible for every aspect of everyday supervision of store outlets · •Responsible for resources management · •Takes care of stock, staff, and sales management · Store Manager Job Description · We are looking for an experienced a ...